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Americo Financial Life and Annuity · 1 day ago

Claims Examiner I

Kansas City, MO

Full-time

Onsite

New Grad, Entry Level

Americo Financial Life and Annuity is a life insurance and annuity company providing innovative products to their customers. They are currently looking for a Claims Examiner to process death claims, ensure compliance with state regulations, and assist beneficiaries through communication.

BankingConsultingCrowdfundingFinancial ServicesInsuranceRetirement

Comp. & Benefits

Responsibilities

Review and process death claims

Create payments and letters to settle claims

Correspond with claimants via phone, letter, and email

Follow all state regulations, being mindful of Unfair Claim Practice regulations

Provide excellent, prompt customer service to beneficiaries and other callers

Reconcile suspense items, returned mail, and other items in workflow according to service level agreements

Qualification

Life insurance knowledgeClaims processing experienceWorkflow/Imaging SystemMicrosoft Office applicationsCommunicationDetail orientedCritical thinkingOrganizational skills

Required

Good understanding or ability to learn in house systems (Workflow/Imaging System, Life Insurance Policy Administration systems, Microsoft Office applications)

Knowledge of life and disability insurance

Well organized, detail oriented, uses time efficiently

Able to work independently and think critically

Excellent written and verbal communication

Able to operate effectively in a fast-paced environment while maintaining a professional image and positive attitude

Previous life insurance claims experience

Four year degree from an accredited college or university, or relevant industry experience