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Woodgrain · 10 hours ago

Inside Sales Representative- Newington, CT

Newington, CT

Full-time

Onsite

Mid Level

3+ years exp

Woodgrain is one of the top millwork operations in the world, and they are seeking an experienced Inside Sales Representative to support their sales efforts. This role involves converting inquiries into sales, maintaining customer relationships, and ensuring effective communication regarding orders and delivery dates.

Building Material

Responsibilities

Work with customers to convert inbound inquiries into actual sales

Overcome technical and business objections for prospective customers

Emphasize salable features, quotes prices, and prepares sales orders for orders obtained

Make outbound sales calls based on sales activity plans generated by the Sales Manager or General Manager

Develop and maintain customer relationships

Estimate date of delivery to customer based on product knowledge, order processing, production and delivery schedules

Investigate and resolve customer problems, including warranty service

Update customers of any changes to the promised delivery date

Enter new customer data and other sales data for current customers into computer database

Comply with required company policies and procedures

Communicate with buyers on product shortages or quality issues

Additional duties may be assigned

Qualification

Customer service skillsSales experienceProficient in Microsoft ExcelProficient in Microsoft WordProficient in Microsoft OutlookProficient in Microsoft PowerPointBusiness acumenRelationship buildingProblem-solvingProject management

Required

Associate's degree or equivalent from a two-year College or technical school

3-5 years' related experience and/or training; or equivalent combination of education and experience

Proficient computer skills; experience using Microsoft Excel, Word, Outlook, and PowerPoint (intermediate or advanced)

Must exhibit customer service skills and the ability to develop relationships over the phone

Results driven and ability to generate innovative and creative solutions to problems

Ability to develop quick rapport with employees and customers

Possesses general business acumen

Ability to manage multiple projects

Preferred

Bachelor's degree preferred

Benefits

Medical, Vision, Dental Insurance

Paid time-off (PTO) and company paid holidays

401(k) Retirement Plan with company match

Health, Dental, and Vision Insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

401(k) with a Company Match

Group Term Life Insurance and AD&D

Employer Paid Long-Term & Short-Term Disability

Voluntary Supplemental Hospital and Accident Plans

Employee Assistance Program

8 Company Paid Holidays & 1 Floating Holiday

Paid Time Off (PTO)

Company

Woodgrain

We supply The American Dream by bringing strength, warmth, and style to every home. Specializing in moulding, doors, building products, and fasteners.

Founded in 1954

Fruitland, Idaho, USA

1001-5000 employees