Resorts World Catskills · 1 month ago
PBX Operator
Monticello, NY
Full-time
Onsite
Entry Level
$23.94/hr - $26.60/hr
1+ years expResorts World Catskills is seeking a Central Reservations/PBX Agent to enhance their guest service experience. This role involves managing all incoming communications and facilitating reservations for various services and events.
Entertainment
Responsibilities
Providing superior guest service via the phone, on screen chat, radio or other electronic means
Answers and processes all incoming communications internal, external or electronic
Facilitates, processes, creates, modifies or cancels reservations for hotel or multiple hotels, limousine, restaurants, butler services, hotel housekeeping, hotel engineering, concert tickets and special casino events or concerts on or off property
Qualification
Required
High School diploma or equivalent
Preferred
Previous experience of at least one year in Contact Center, Marketing, Special Event, Hotel Operations, Box Office or related guest service field
Company
Resorts World Catskills
Beautifully situated in the pristine Catskill Mountains of Sullivan County, a mere 90 miles from New York City, Resorts World Catskills offers extensive casino and gaming options, world-class dining and entertainment venues, and a luxury all-suite hotel and boutique lifestyle hotel right next door.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Renee Aryee
Human Resources Business Partner
Company data provided by crunchbase