Director of Quality Assurance jobs in United States
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Bestow · 2 hours ago

Director of Quality Assurance

Bestow is a leading vertical technology platform focused on modernizing the life insurance industry. They are seeking a Director of Quality Assurance who will define and manage quality strategies in a distributed environment while leading a high-performing team and engaging with enterprise customers.

Developer APIsFinTechInsuranceInsurTechLife Insurance
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Comp. & Benefits

Responsibilities

Define and own the Quality Architecture for a distributed system, creating strategies that handle complexity (microservices, feature flagging) without relying on slow, full-regression suites
Champion "Shift Left" and "Sticky Team" models, ensuring QA is embedded in the design and requirements phase rather than acting as a final gatekeeper
Drive the adoption of AI-enabled testing tools and use of modern observability platforms to predict defects before they reach production
Move beyond vanity metrics (e.g., test case counts). Build and present "Quality Intelligence" dashboards that correlate engineering health with business outcomes (e.g., Defect Escape Rate, Time-to-Recovery, Customer Impact)
Utilize data to resolve conflicts between "feature velocity" and "quality risk," providing leadership with the insights needed to make go/no-go decisions
Act as a technical consultant during the pre-sales and implementation process, presenting Bestow’s testing strategies to Enterprise Customers to build trust
Collaborate directly with customer testing teams to align integration testing plans and support their internal user acceptance testing (UAT)
Scale a high-performing, hybrid team (FTEs, contractors, offshore) that balances manual exploratory testing with high-velocity automation
Mentor QA Engineers to think like architects—moving them beyond finding bugs to preventing them through better system design

Qualification

Quality ArchitectureAI-enabled testing toolsData-driven leadershipDistributed SystemsMicroservicesFeature FlagsObservability toolsQA certificationTeam BuildingCustomer engagementInsurance domain knowledgeCommunication skillsMentoring

Required

8+ years in QA with 3+ years in leadership
Ability to read code, debug complex architecture, and discuss system design (APIs, Eventual Consistency, Data Flow) with Staff Engineers
Understanding of the unique testing challenges of Distributed Systems, Microservices, and Feature Flags
Ability to architect test strategies that utilize observability (Datadog, New Relic) to diagnose issues in production
Demonstrated experience implementing AI/ML testing tools and data-driven quality dashboards
Comfortable presenting to C-Suite executives and external Enterprise Clients
Ability to translate technical risks into business language
Experience in high-compliance industries (Insurance, Fintech, Healthcare)
Understanding of SOC2, GDPR, and the rigor required for regulated software

Preferred

Experience in insurance, financial services, or regulated industries
Advanced automation and performance testing tools experience
Linux systems and database testing experience
QA certification (ISTQB, CSTE) or startup/scale-up experience
Experience building QA metrics dashboards and reporting systems

Benefits

Competitive salary and equity based on role
Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs
100% paid-premium option for medical, dental, and vision insurance
Lifestyle stipend to support your physical, emotional, and financial wellbeing
Flexible work-from-home policy and open to remote
Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting
Employee-led diversity, equity, and inclusion initiatives

Company

Bestow

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Bestow is a life insurance SaaS company that utilizes advanced technology and data solutions for the insurance sector.

Funding

Current Stage
Late Stage
Total Funding
$302.5M
Key Investors
Goldman Sachs Alternatives,Smith Point CapitalTriplePoint CapitalHedosophia
2025-05-13Series D· $70M
2025-05-13Secondary Market· $45M
2025-05-13Debt Financing· $50M

Leadership Team

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Melbourne O'Banion
Co-Founder and CEO
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Jonathan Abelmann
President & Co-Founder
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Company data provided by crunchbase