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Sonos, Inc. · 3 months ago

Payroll Services Senior Manager

Boston, MA

Full-time

Hybrid

Senior Level, Lead/Staff

$129K/yr - $162K/yr

8+ years exp

Sonos, Inc. is focused on creating the ultimate listening experience for customers, and they are seeking a Payroll Services Senior Manager to lead payroll operations. This role will oversee accurate and compliant payroll delivery across multiple regions, driving process efficiency and collaboration with various stakeholders.

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Comp. & Benefits

No H1B

Responsibilities

Lead payroll operations across multiple regions, ensuring payroll is delivered on time, accurately, and in compliance with local laws and regulations

Standardize and streamline global payroll processes to reduce complexity, increase efficiency, and improve employee experience

Oversee global payroll vendors (CloudPay); establish clear SLAs, monitor performance, and resolve escalations

Partner with HRIS (Workday) and Finance to strengthen integrations, improve data flow, and ensure payroll data integrity

Maintain strong internal controls and audit readiness; ensure payroll processes meet statutory, tax, and GDPR requirements globally

Collaborate with HR, Total Rewards, Finance, and Legal to support cross-functional initiatives such as benefits alignment, accounting reconciliations, and policy changes

Provide clear communication and support to employees on payroll and compensation-related questions

Lead payroll-related projects, such as new country rollouts, vendor transitions, and system enhancements

Define and monitor payroll KPIs (accuracy, timeliness, SLA compliance, audit results) and deliver insights to leadership

Qualification

Global payroll managementWorkday (HCM)Payroll complianceVendor managementPayroll process optimizationPayroll accountingAnalytical skillsLeadership skillsCommunication skillsProject management

Required

8+ years of progressive payroll management experience, including leadership of multi-country/global payroll operations

Strong knowledge of global payroll practices, compliance requirements, and vendor management

Demonstrated success in building scalable payroll processes within a GBS or shared services environment

Hands-on experience with Workday (HCM) and global payroll platforms (e.g., CloudPay)

Deep understanding of payroll accounting, audit controls, and statutory reporting

Strong leadership and communication skills; able to balance operational detail with strategic vision

Strong analytical skills with ability to interpret compensation and payroll data, create reports, and provide insights

Bachelor's degree or equivalent experience; CPP, GPA, or other payroll certifications a plus

Preferred

Proven track record of driving operational efficiencies and continuous improvement

Experience implementing payroll process automation

Ability to thrive in a fast-paced, dynamic global organization

Benefits

Medical, Dental, and Vision Insurance

A 401(k) plan with company matching and immediate vesting

An Open Time Off policy (OTO) so you have maximum opportunity to disconnect and recharge, with no tenure-based vacation accruals required

80 hours of sick time upon hire, refreshed annually

Up to 12 paid holidays per calendar year

Sonos offers a generous paid leave program for new parents or to care for a family member with a serious health condition, as well as short- and long-term disability for your own medical condition

Company-paid Disability, Life, and AD&D Insurance

Voluntary benefits, including Voluntary Life, AD&D, Accident, and Pet Insurance

Mental health benefits to support your holistic well-being

A generous employee discount program & Sonos Radio HD - on us!