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Investar Bank, National Association · 2 months ago

Teller I

Denham Springs, Denham Springs, LA, US

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Investar Bank, National Association is a financial institution seeking a Teller I to perform routine and intermediate branch and customer service duties. The role involves handling deposits, cashing checks, promoting bank services, and ensuring compliance with applicable laws and regulations.

BankingFinancial ServicesVenture Capital

Responsibilities

Receives retail and commercial checking and savings deposits by determining that all necessary deposit documents are in proper form, and issuing receipts

Cashes checks, savings withdrawals and makes cash advances

Confirms all necessary documents are properly authorized, are in proper form and are within authorized limits

Makes decisions when questionable items are presented for cashing

Assists with night depository duties to include such duties as logging bags, processing deposits, making change orders, issuing receipts and returning bags to customers

May assist in opening/closing the vault daily and balancing vault currency and coin

Promotes and cross-sells the Bank’s products and services by assisting customers in their selection to meet their needs while referring customers to appropriate staff as needed

Establishes proper identification of new customers and determines need and extent of reference investigation

Balances cash drawer daily and verifies cash being returned to the vault

Answers telephones and directs callers to proper Bank personnel

Provides effective customer service and assists in resolving problems within given authority

Performs safe deposit duties by controlling access, assisting customers and processing affiliated reports

Operates personal computer to process account activity, determine balances, and resolve problems within given authority

Performs other such duties including but not limited to issuing official checks/traveler’s checks, receives/processing stop payment and hold orders, and accepting loan, installment and collection payments

Ensures that own work is in compliance with all applicable laws, regulations, policies and guidelines

Performs all other duties as assigned

Qualification

Cash handling experienceCustomer service skillsComputer operation skillsBasic math skillsEffective communicationOrganizational skillsTime management skills

Required

High school diploma or general education degree (GED)

Minimum 6 months previous experience in cash handling in customer service environment required

Intermediate skills in computer terminal and personal computer operation; host computer system; and word processing, spreadsheet and account opening software programs

Intermediate typing skills to meet production needs of the position

Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner

Effective verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees

Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations

Effective organizational and time management skills

Ability to work with general supervision while performing duties

Ability to work under stress and meet deadlines

Ability to operate a keyboard if required performing the essential job functions

Ability to read and interpret a document

Ability to travel if required to perform the essential job functions

Ability to lift/move/carry approximately 20 pounds if required to perform the essential job functions