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Winchester Interconnect · 1 day ago

Applications Engineer

San Marcos, CA

Full-time

Hybrid

Mid Level

$90K/yr - $108K/yr

3+ years exp

Winchester Interconnect is committed to inspiring innovative teams and fostering a dynamic, inclusive environment. As an Applications Engineer, you will provide custom interconnect design solutions and collaborate with various teams to support customer needs and contribute to sales strategy.

3D PrintingCustomer ServiceHardwarePersonal DevelopmentSoftware

Growth Opportunities

Responsibilities

Accountable for technical customer support, satisfaction, and communication—including travel as necessary—to ensure customer needs are met with professionalism and technical expertise. You will support long-term organic growth by contributing to the sales process and strategy with a focus on profitability through accurate and timely quotes, on-time delivery, and exceptional customer satisfaction. You are also accountable for supporting New Business Opportunity (NBO) adds, bookings, and wins. Additionally, you will champion the Winchester culture while helping to build a strong, collaborative, and high-performing organization

Collaborate with teams across Winchester and the Sales Team in a way that leads by example, holds people accountable, and utilizes data to make informed decisions. You will actively participate on behalf of the Sales team both internally and externally on NPI projects, quoting, engineering requirements, RMAs, CARs, production, and general customer service—with a focus on new business opportunities while supporting existing customers when needed. Your positive, engaged, and infectious attitude will foster strong working relationships and align with Winchester’s culture

Empowered to support the sales strategy for short- and long-term organic growth with measurable KPIs and results that align with the budgeted bookings, revenue, and EBITDA goals. Strengthen and build relationships with key customers and the Sales Team through both travel and virtual engagement. Collaborate frequently with other departments to ensure accurate and timely quotes, customer satisfaction, on-time delivery, and clear communication. Identify and develop target customers with profitable opportunities aligned with our core technologies for sustainable growth. Provide technical training and support to the Sales Team and customers to reinforce the right behaviors, utilizing available tools as needed. Communicate with internal teams at a cadence that ensures expectations and performance are understood and tracked. Determine the best use of your time across travel, customer service, calls, communication, and reporting to effectively support sales while meeting KPIs. Provide valuable industry and market feedback to the team to inform product direction, capital investments, and future growth initiatives

Qualification

Bulk cable designCable assembly designElectrical testingLean manufacturingRegulatory requirementsMicrosoft OfficeAutoCADCustomer supportCommunicationCollaboration

Required

Industry-related experience

3+ years of engineering in a manufacturing environment, bulk cable and/or cable assembly preferred

Bachelor of Science engineering degree – Electrical, Industrial, manufacturing, mechanical, chemical, material science from an accredited college or university achieving a 3.0+ GPA preferred

Excellent knowledge of bulk cable and cable assembly design, materials, components, processes, and electrical/mechanical testing and regulatory approvals; excellent working knowledge of Microsoft Office, Google Suite, AutoCAD, Access database navigation, and Internet; excellent written/verbal communication skills

A thorough understanding of Regulatory requirements and their impact on process requirements is a must. (UL, CSA, NEC, cUL, IEC, CE, RoHS, ISO 9001)