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Hiscox · 1 month ago

Complex Claims Specialist - Cyber, Technology, Media & Crime

USA, Boston

Full-time

Hybrid

Senior Level

$140K/yr - $155K/yr

5+ years exp

Hiscox is a leading Professional Liability Insurer in the industry, and they are seeking a Complex Claims Specialist to join their growing US Claims team. The role involves analyzing liability claim submissions, managing claims, and driving early resolution for Cyber, Tech PL, Media, and Crime professional liability lines.

ConsultingFinancial ServicesInsurance

Responsibilities

Reviewing and analyzing claim documentation and legal filings

Drafting coverage analyses for tech E&O, first and third party cyber claims

Strategizing and maximizing early resolution opportunities

Monitoring litigation and managing local defense and breach counsel

Attending mediations and/or settlement conferences, either in person or by phone as appropriate

Smartly managing and tracking third-party vendor and service provider spend

Continually assessing exposures and adequacy of claim reserves, and escalating high exposure and/or volatile claims to line manager

Liaising directly on daily basis with insureds and brokers

Maintaining timely and accurate file documentation/information in our claims management system

Qualification

Claims handling experienceCyberTechnology coverageLitigation process knowledgeAnalytical skillsNegotiation skillsB.A./B.S. degreeJD degreeVerbal communicationWritten communication

Required

5+ years of professional lines claims handling experience

A JD from an ABA-accredited law school and bar admission in good standing may be considered as a supplement to claims handing experience

A minimum of 2-3 years professional experience in the area of Cyber and Technology coverage experience required

Proven ability to positively affect complex claims outcomes through investigation, negotiation and effectively leading litigation

Advanced knowledge of coverage within the team's specialty or focus

Advanced knowledge of litigation process and negotiation skills

Excellent verbal and written communication skills

Advanced analytical skills

B.A./B.S degree from an accredited College or University

Preferred

JD degree from an ABA accredited law school is preferred

Benefits

Competitive salary and bonus (based on personal & company performance)

Comprehensive health insurance, Vision, Dental and FSA (medical, limited purpose, and dependent care)

Company paid group term life, short-term disability and long-term disability coverage

401(k) with competitive company matching

24 Paid time off days with 2 Hiscox Days

10 Paid Holidays plus 1 paid floating holiday

Ability to purchase 5 additional PTO days

Paid parental leave

4 week paid sabbatical after every 5 years of service

Financial Adoption Assistance and Medical Travel Reimbursement Programs

Annual reimbursement up to $600 for health club membership or fees associated with any fitness program

Company paid subscription to Headspace to support employees’ mental health and wellbeing

Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program

Dynamic, creative and values-driven culture

Modern and open office spaces, complimentary drinks

Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation