Pinnacle Wound Management · 1 month ago
Administrative Assistant \- Healthcare
Pinnacle Wound Management is a leading provider of advanced wound care services in post-acute and long-term care settings. They are seeking a reliable and organized Administrative Assistant / Patient Care Coordinator to support their clinical and administrative operations, maintaining communication between patients, providers, and facilities while ensuring accurate documentation and efficient workflow.
Hospital & Health Care
Responsibilities
Answer and route incoming phone calls professionally and promptly
Perform patient registration and update demographic and insurance information
Verify insurance eligibility and coverage for patient services
Process and track medical supply orders as directed by the clinical team
Receive, sort, and distribute incoming mail; prepare and send outbound mail and packages
Manage incoming and outgoing faxes; ensure timely delivery to appropriate staff
Maintain organized electronic filing systems within shared company folders
Assist with document preparation, scanning, and uploading into EMR or shared systems
Provide administrative support to providers, billing, and operations teams as needed
Maintain confidentiality and compliance with HIPAA regulations at all times
Qualification
Required
Strong organizational skills with attention to detail and accuracy
Proficient with Microsoft Office and comfortable learning new software systems
Excellent communication and customer service skills
Ability to multitask and manage priorities in a fast-paced environment
Preferred
Previous experience in a medical office, healthcare administration, or related field preferred
Knowledge of insurance verification, patient registration, and medical documentation processes preferred
Company
Pinnacle Wound Management
Funding
Current Stage
Early StageCompany data provided by crunchbase