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NinjaOne · 10 hours ago

Senior Quality Assurance Engineer

California, United States

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $110K/yr

5+ years exp

NinjaOne is a company that automates IT processes to enhance visibility, security, and control over endpoints for its customers. They are seeking a Senior Quality Assurance Engineer to ensure quality software through testing and collaboration with development teams, focusing on the automation endpoint management platform.

Cyber SecurityDocument ManagementInformation ServicesSoftwareSoftware Engineering

Growth Opportunities

No H1B

Responsibilities

IT Operations Expertise: dive into our suite of software products and become an in-house expert on our IT software solutions. Help shape the future of MSPs and IT teams by understanding user requirements, scrutinizing product usability, and providing invaluable feedback

Quality Testing & Troubleshooting: responsible for comprehensive software testing, to guarantee impeccable feature releases. Develop and maintain accurate test plans and ensure compliance across all platforms

Documentation: create detailed reports on the quality and functionality of software applications after thorough testing. Ensure any defects or issues are documented clearly for the development teams to address

Continuous Improvement: recommend enhancements to current testing methodologies, tools, and processes to refine and iterate our QA practices

Collaboration: work alongside our developers, product managers, and leaders throughout the software development life cycle, ensuring that quality standards are always achieved

Other duties as needed. Outstanding communication skills

Qualification

Automation TestingManual Quality Assurance TestingScripting LanguagesDatabase ExperienceNetworking ExpertiseVirtual Machines SetupMobile App TestingJira ExperienceAnalytical SkillsAttention to DetailCommunication Skills

Required

5+ years of experience in Manual Quality Assurance Testing

3+ years of experience in Automation Testing

2+ years of experience scripting in at least one or preferably multiple scripting languages such as PowerShell, Bash, Batch, Python, etc

5+ years of recent experience in roles like Technical IT Support, Product Support, or Systems Engineering is essential

Previous experience with at least 2 of the 3 operating systems: Windows, Mac or Linux is required. Including an understanding of system settings, the Windows Registry, and other OS foundational aspects

Experience with computer networks and network equipment setup and management, understanding of network hardware would make you stand out

Experience working with databases including PostgreSQL, SQL, and MySQL

Experience setting up and configuring Virtual Machines (VM). A focus on ESXi and Hyper-V will be advantageous

Engage and collaborate with diverse teams, ensuring feedback is articulated clearly and transformed into actionable insights

Attention to detail, ensuring that all bugs and inconsistencies go unnoticed

Ability to think on your feet, coupled with analytical prowess, for identifying, documenting, resolving or escalating issues as they arise

Outstanding communication skills