NEOGOV · 2 months ago
Risk Management Coordinator
Plant City, FL
Full-time
Onsite
Senior Level
5+ years expNEOGOV is a company that focuses on risk management solutions for public sector entities. The Risk Management Coordinator is responsible for overseeing the City's risk management program, evaluating risk exposures, and managing claims processes, while also providing administrative support and guidance to various departments.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Directs and supervises all phases of the claims process from intake and investigation through litigation, settlement and/or trial
Consults with, provides guidance and/or records to adjusting companies, legal councils, City staff, claimants, etc. Manages the department's financial resources
Administers the approved budget and allocates expenditures of budget funds
Provides consultative advice to departments regarding risks associated with various contractual activities and reviews draft and final agreements for compliance and risk management standards/practices
Reviews contracts, invitations to bid, request for proposals, requests for qualifications, leases and other agreements to verify/revise insurance language and established threshold insurance limits with appropriate input
Monitors processing of general liability, auto liability, workers compensation, property and casualty insurance claims to ensure accurate and timely adjudication and settlement. Manages all subrogation claims in an effort to recover funds lost as a result of damage from a third party
Coordinates the annual insurance policy renewal process of insurance coverage, including the application process and proposals evaluation. Reviews insurance policies to ensure proper valuation and coverage
Maintains property and vehicle inventories and valuations
Serves as chair of the safety committee and coordinates with other departments to enhance awareness of risk management and safety-related issues
Develops and recommends risk and safety management goals and procedures
Meets with claimants, adjustors and others as required during the course of any disputed claim or lawsuit
Interacts with Department Heads, attorneys (in-house and outside counsel) and insurance providers on insurance matters
Develop and implement risk management strategies, conduct risk assessments, collaborate with various departments, and ensure compliance with safety regulations and best practices to safeguard the organization
Prepares annual reporting as required by the Director of HR & Risk Management
Acts as part of the HR Team and assists in the planning and coordination of any and all employee recognition events
Maintains a risk continuity book, ensuring that it contains up-to-date information on step-by-step procedures for processing claims and other responsibilities of the position
Performs routine clerical work as required, including but not limited to answering the telephone, typing reports and correspondence, copying and filing documents, distributing mail, issuing job applications, etc
Serves a back up to all Human Resources staff positions, as needed
Performs other job duties as assigned
Qualification
Required
Knowledge of relevant laws, regulations, and safety standards
Knowledge of objectives of a risk management program; basic terminology and procedures of insurance industry; research theory and procedures
Knowledge of customer service principles
Knowledge of insurance terminology and claims processing
Knowledge of federal, state, and local laws, rules, regulations, and court rulings affecting workers' compensation
Knowledge of computer applications, including spreadsheets, databases and word processing
Knowledge of business English, punctuation, mathematics and spelling
Ability to apply rules, regulations and policies to particular personnel situations
Ability to gather, assemble, correlate and analyze facts, statistical information and devise solutions to insurance problems
Ability and willingness to respond to calls after hours, on weekends and holidays as required
Ability to handle confidential matters with discretion
Strong organizational skills and ability to prioritize to meet established deadlines
Ability to write clear and concise reports, memoranda and other correspondence
Ability to use computers and software applications
Ability to establish and maintain effective working relationships with employees, supervisors and managers, carriers and administrators
Ability to communicate effectively, both orally and in writing to diverse groups
Ability to provide a high degree of customer service
Ability to troubleshoot, research and resolve customer problems
Ability to provide detailed work product
Ability to organize and pay accurate attention to detail
Ability to maintain confidentiality
Ability to remain at a city work shelter, before, during and after a hurricane or other storm or disaster, if asked
Graduation from an accredited four-year college or university with a bachelor's degree in risk management, Insurance, or closely related field
Five (5) years of progressively responsible Risk Management experience, with at least three of those five years employed within the public sector
One (1) year supervisory experience
Must possess and maintain a valid Florida driver's license and must be insurable by the City's current insurance provider
Preferred
Certified Public Manager (CPM) certification preferred
Associate in Risk Management for Public entities (ARM-P) designation is preferred
National Incident Management System (NIMS) training will be required according to the job duties and responsibilities within one (1) year of employment
Benefits
401(a), where the City contributes 8% of your pay
Sick & Vacation Leave
Paid Holidays
Group insurance
Tuition Reimbursement
Accessibility to contribute to a 457b traditional or 457b Roth plan
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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