Miratech · 1 month ago
Senior Conversational AI Solutions Architect & Strategist
United States
Full-time
Remote
Senior Level
5+ years expMiratech is a global IT services and consulting company that supports digital transformation for large enterprises. They are seeking a highly experienced Senior Conversational AI Solutions Architect & Strategist to lead the assessment and strategic definition for a next-generation AI product line, focusing on building a core AI Receptionist solution with an optimal microservice architecture and GTM strategy.
Outsourcing
Responsibilities
Lead Strategic Assessment: Conduct a comprehensive assessment to deliver a definitive recommendation on an "all-in build" versus an "Integrator-Architect" hybrid model for core AI components
Microservice Architecture Definition: Perform a detailed "build-vs-partner" analysis for key microservices, including Intent Recognition, Task-Oriented Actions, Real-time Sentiment Analysis, and branded Voice/Language Services
Cloud Strategy & Analysis: Conduct a comparative analysis of primary cloud providers (GCP, AWS, Azure) to recommend the optimal platform for hosting specialized, low-latency AI and conversational workloads
Platform Integration: Define the API-first architecture and integration plan required for the AI to execute external actions (e.g., CRM updates, Directory Integration, presence routing)
Architectural Gap Analysis: Identify core architectural changes needed within existing platform infrastructure to meet the real-time, low-latency demands of the new AI product
Product & GTM Strategy: Define the market fit, conduct User and Buyer Persona Analysis (including white-label reseller models), and propose the final packaging and pricing strategy (e.g., "AI-Premium" SKUs)
Executive Deliverables: Synthesize all findings into a comprehensive report, including a Microservice Architecture Blueprint, a detailed "Build vs. Partner" decision matrix, and a clear, phased 18-month strategic roadmap
Stakeholder Management: Plan and lead high-level kickoff meetings, detailed technical workshops, and executive roadmap presentations
Qualification
Required
5+ years of experience in Solutions Architecture, Technical Strategy, or Management Consulting focused on cutting-edge software products
Expertise in Conversational AI: Deep understanding of the architectural components required for modern AI Agents, including Intent Recognition, multi-turn dialogue management, and real-time voice services (TTS/ASR)
Architecture Design: Proven experience defining and detailing microservice architectures, including API integration strategies (A2A/API-first) and managing complex, distributed systems
Cloud Agnostic Strategy: Experience conducting comparative analysis and making formal recommendations on optimal cloud infrastructure (e.g., based on specialized AI services available in GCP, AWS, or Azure)
Product Strategy: Experience defining market fit, conducting persona analysis, and contributing to GTM, packaging, and pricing strategies for new technology products
Communication: Exceptional ability to synthesize complex technical findings into clear, executive-level presentations, reports, and roadmaps
Experience leading technical assessment workshops and interviewing key business stakeholders
Preferred
Direct experience with or knowledge of the architectural components used in the current AI Agent stack (e.g., LangChain, real-time voice and synthesis APIs)
Background in Unified Communications (UCaaS), Contact Center (CCaaS), or enterprise telephony/call routing systems
Experience structuring product offerings for a reseller/Managed Service Provider (MSP) channel model
Familiarity with the technical challenges of real-time language translation or voice cloning
Benefits
Health insurance
Relocation program
Professional development opportunities
Certification programs
Mentorship and talent investment programs
Internal mobility and internship opportunities
Company
Miratech
Miratech is an IT services and outsourcing company that provides managed IT services to large and midsize multinational organizations.
1001-5000 employees
H1B Sponsorship
Miratech has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Horizon Capital
2022-04-27Private Equity
Leadership Team
Matthew Ainsworth
Chief Revenue Officer
Nikolay Royenko
President
Recent News
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