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VyOS Networks · 1 month ago

Network Support Engineer

United States

Full-time

Hybrid

Senior Level

5+ years exp

VyOS Networks is dedicated to creating cutting-edge, open-source network solutions that empower organizations to manage their networks with flexibility and control. The Network Support Engineer is responsible for developing, validating, and optimizing VyOS networking solutions to ensure performance, stability, and usability, while collaborating with developers and support teams to enhance compatibility and functionality.

Cloud InfrastructureData CenterNetwork HardwareNetwork SecuritySoftware

Responsibilities

Develop new features and optimize existing code for VyOS, ensuring efficient and maintainable implementations

Collaborate with developers to review and validate code changes, test feature implementations, and provide feedback on bugs, optimizations, and feature proposals

Create technical content, including solution briefs, datasheets, and graphical materials, tailored to address specific networking use cases and technical requirements

Design, deploy, and configure network infrastructures using VyOS and other networking equipment to meet project objectives and performance standards

Design and deploy PoC scenarios using VyOS, documenting configuration setups, performance benchmarks, and solution viability for customer-specific requirements

Diagnose and resolve network performance, security, and connectivity issues, utilizing advanced debugging and analysis tools

Investigate escalated technical issues, conduct root cause analysis, and deliver reproducible solutions or detailed technical reports for development resolution

Conduct functional, performance, and regression testing for VyOS features and fixes, creating and maintaining detailed test documentation

Develop and manage automated test frameworks for repetitive test cases, enhancing testing accuracy and efficiency

Enhance testing methodologies by introducing advanced tools and frameworks to optimize validation processes and outcomes

Conduct interoperability testing with third-party systems to ensure seamless integration of VyOS into diverse networking environments

Maintain a centralized knowledge base with detailed, technically accurate articles and solution documentation to support internal and external stakeholders

Qualification

VyOSNetworking protocolsScripting languagesNetwork performance tuningCloud networkingTroubleshootingPacket analysisCI/CD pipelinesTechnical documentationCommunication skills

Required

Strong understanding of networking protocols such as BGP, OSPF, VPNs, and firewalls

Hands-on experience with VyOS or other open-source networking platforms

Proficiency in scripting languages like Python or Bash for automation and testing

Strong troubleshooting and problem-solving abilities in complex network environments

Experience with network performance tuning and security best practices

Familiarity with software-defined networking (SDN) and cloud networking principles

Ability to develop and execute test cases for network functionality and performance

Excellent written and verbal communication skills for technical documentation and collaboration

Strong ability to analyze packet captures, system logs, and debugging outputs

Minimum 5 years of experience in networking, system administration, or network security

Experience working with VyOS, open-source network operating systems, or enterprise-grade networking solutions

Prior experience in feature validation, troubleshooting, and debugging network-related issues

Hands-on experience with virtualization platforms (VMware, KVM, Hyper-V) and cloud networking (AWS, GCP, Azure)

Experience conducting Proof of Concept (PoC) demonstrations and documenting technical findings

Familiarity with CI/CD pipelines and automated testing frameworks for networking products

Benefits

Fully Remote Work: This 100% remote position allows you to work anywhere.

Flexible Work Schedule: We offer a flexible work schedule that allows you to manage your time while ensuring effective collaboration across our globally distributed teams. The official workday starts between 8 AM and 11 AM (employee local time) and ends between 5 PM and 8 PM (employee local time). While flexibility is encouraged, occasional work outside typical hours may be required to align with colleagues in different time zones. Open communication and availability for cross-time-zone meetings are essential for seamless teamwork.

Time Tracking: Employees are required to use time tracker software to monitor working hours and productivity.

Vacation: Enjoy 20 days of annual paid vacation

National Holidays: You are entitled to up to 10 days of paid leave for recognized national holidays.

Sick Leave: is provided in accordance with company policy