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HMSA · 1 day ago

Performance Reporting Analyst, Command Center

Honolulu, HI

Full-time

Hybrid

Mid Level

$59K/yr - $116K/yr

3+ years exp

HMSA is seeking a Performance Reporting Analyst to develop, implement, and monitor operational performance metrics and reports. This role focuses on enhancing performance across key operational areas and contributes to strategic frameworks and project plans for continuous improvement.

AssociationHealth CareInsuranceMedical

Responsibilities

Conduct high quality, objective analysis to support performance optimization and strategic initiatives

Collect, interpret, and evaluate Key Performance Indicators (KPIs) and related information to identify trends, issues, root causes, and potential problems while proactively recommending solutions that support performance optimization including process improvement

Design and build reports, dashboards and visualizations that effectively communicate insights to stakeholders

Present findings with clear, actionable recommendations to drive performance improvement

Collaborate with cross-functional teams to support the execution and monitoring of recommended solutions

Support ongoing operational and ad hoc reporting needs, by extracting and analyzing data to support government compliance, business reporting needs, and operational decision-making, etc

Helps to lead and contributes to strategic design, implementation, and management of roadmaps, strategic frameworks, and other continuous improvement initiatives within operations

Partners with key stakeholders to identify opportunities, co-design solutions and implement continuous improvement initiatives with guidance from executive sponsors, subject matter experts, and cross-functional teams

Collaborates with the IT and Corporate Analytics teams to define and develop business requirements for report optimization and enhancements

Work directly with cross-departmental team members to complete tasks, facilitate communication, and provide status updates

Work with the project team, HMSA departments and external partners to monitor, collect, communicate, and distribute information

Appropriately identify communication needs and timelines; Communicate analysis, assessments, recommendations and completed work product through professional written and oral reports and presentations

Represent the Command Center department to internal and external partners when appropriate

On a regular, sustained basis, cooperates with other staff members both within and outside the department in the accomplishment of one's own job duties as well as assisting other in accomplishing theirs

Assist with vendor management and evaluation

Perform all other miscellaneous responsibilities and duties as assigned or directed