West Point Technologies · 1 month ago
Property Insurance Claims Examiners
Pinellas Park,FL,US
Full-time
Onsite
Mid, Senior Level
$60K/yr - $85K/yr
5+ years expWest Point Technologies is a growing company seeking experienced claims examiners to join their team. The role involves providing high-level customer service to policyholders by handling homeowners' property claims and ensuring fair claims resolution.
Financial ServicesInsuranceSoftware
Responsibilities
Act as primary service contact and first notice of loss liaison for customers and agents
Respond to the service needs of policy owners, general agents, producers, field personnel and home office employees
Provide technical guidance, information and procedural advice on a variety of customer service issues, requiring knowledge of products and services
Respond to telephonic, email, and written correspondence
Process assigned policy level transactions within level of authority
Conduct research when needed to complete service requests
Handle all service requests within department service standards
Assist with preparation of service reports as requested
Communicate with co-workers, management, clients, vendors, and others in a courteous and professional manner
Identify, recommend, and implement customer conservation approaches to enhance policy retention
Qualification
Required
At least five years of professional experience in Homeowners P&C claims handling
Associate's degree or other industry-recognized designation(s) (e.g. CPCU, AIC, SCLA)
Maintain currently active adjuster license and complies with continuing education (“CE”) requirements
Excellent time management, organization, multi-tasking, mathematical and analytical skill
Excellent oral and written communication skills
Proficiency with all Microsoft Office© products
Preferred
Bachelor's degree
Bi-lingual Spanish
Intermediate level understanding of residential construction
Experience using Xactimate© and Xactanalysis©
Benefits
Medical, Dental, and Vision starting day 1 of employment
Multiple plans to choose from in order to fit your needs and the company pays 90% of the employee only premium
401k plan participation available the 1st quarter after hire with 100% match of 3% and then 50% on the next 2%...fully vested
Generous PTO and paid holiday schedule
1 day of paid volunteer time off per year
Onsite workout facility
Casual dress code (work appropriate)
37.5 hour work weeks with great work/life balance as our goal!
Company
West Point Technologies
Services and Solutions West Point Technologies provides experienced resources and integrated software solutions that provide the framework for successful insurance companies.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Doug Vatter
President & Co-Founder
Company data provided by crunchbase