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Nonprofit HR, Powered by OneDigital · 1 month ago

Vice President, Housing Choice Voucher Program

New Haven, CT

Full-time

Onsite

Lead/Staff, Director/Executive

$119K/yr - $146K/yr

5+ years exp

Elm City Communities (ECC) is a nationally recognized organization committed to transforming housing systems to better serve families and communities. They are seeking a Vice President of Housing Choice Voucher Program to oversee the administration and strategic evolution of Housing Choice Voucher programs while ensuring compliance and expanding housing opportunities for families.

EmploymentHuman ResourcesTraining

Comp. & Benefits

Responsibilities

Develop and execute long-term strategic plans for HCV operations aligned with ECC’s mission, MTW goals, and HUD requirements

Lead program innovation by contributing to MTW Annual Plans and Reports

Establish performance goals, utilization targets, and operational metrics across the HCV Division

Design solutions that expand housing opportunities and respond to market constraints

Drive optimization initiatives to ensure high utilization, strong SEMAP performance, and maximum impact

Oversee all program components: MTW HCV, VASH, RAD, SRO, special vouchers, and LIPH certifications

Ensure full compliance with HUD regulations, HOTMA provisions, SEMAP indicators, and ECC/HANH policies

Direct eligibility determinations, waiting list management, intake, briefings, and recertifications

Lead policy development and updates to the Administrative Plan and ACOP

Maintain data integrity and reporting accuracy through HUD PIC/HIP systems

Direct Service Center activities ensuring exceptional service to residents, landlords, and community partners

Oversee customer service operations, waiting list administration, landlord engagement, and briefing sessions

Ensure timely, accurate reporting and consistent program communication

Manage HQS and NSPIRE inspection programs, including scheduling, QC, and abatement

Serve as Contract Administrator for inspection vendors and ensure contractor performance

Oversee rent reasonableness protocols, self-certification processes, and compliance with new NSPIRE standards

Develop and manage annual operating budgets for the HCV Division

Forecast voucher utilization, monitor expenditures, and optimize MTW funding strategies

Oversee HAP, utility allowances, payment standards, and rent reasonableness updates

Recruit, supervise, mentor, and develop a diverse and high-performing team

Establish clear operating procedures and provide training on policy and procedural changes

Build a learning-oriented culture that supports excellence, accountability, and professional growth

Oversee PBV program solicitations, HAP contract management, and renewals

Manage the Family Self-Sufficiency (FSS) program and coordinate with resident services

Lead portability operations and implement fraud prevention systems

Prepare monthly reports for ECC/HANH leadership and the Board of Commissioners

Serve as a key representative to HUD, partner agencies, and community organizations

Collaborate across ECC departments, including Planning, Modernization, and Glendower Development—on relocation and development activities

Build strong relationships with landlords, vendors, and partner organizations

Qualification

HCV program managementHUD complianceStrategic planningLeadership skillsData analysisPublic administrationMTW operationsHousing management systemsCoaching skillsAnalytical abilitiesCommunication skills