New York City Bar Association · 2 months ago
Referral Counselor (Legal) - Bilingual (English/Spanish)
The New York City Bar Association is a voluntary association of lawyers and law students dedicated to promoting access to justice. The Referral Counselor will assist the public in finding legal assistance, triaging legal issues, and providing basic legal information while working remotely.
Association
Responsibilities
Respond to high volume of calls and emails from the general public
Triage legal issues and direct clients to participating lawyers and other legal resources
Provide basic legal information to the public
Achieve and maintain general knowledge of New York law and legal resources available to New Yorkers
Other duties, including research, public relations, marketing and public outreach, as assigned
Qualification
Required
J.D. or LLM from a law school in the U.S
Bilingual in English and Spanish language
At least one year of employment in a legal environment/organization
Excellent phone manner, customer service and written/verbal communication skills
Must be able to deal effectively with challenging individuals
Ability to stay calm in stressful situations
Strong PC skills, including Microsoft Office 365 products
Candidates must be eligible to work in the U.S
Preferred
General knowledge of New York law and legal resources available to New Yorkers
Benefits
Generous paid time off (vacation, personal, sick time, holidays including closing between Christmas and New Year’s day, day off each year for volunteer work, some extra time off in summer (if employment begins no later than June))
Choice of medical plans
Dental
Vision
401K
Life insurance
Employee Assistance Program
Short-term/long-term disability insurance
Employee discounts
Complimentary City Bar membership/many CLE programs/City Bar events
Company
New York City Bar Association
New York City Bar Association offers legal services and enable to search right attorney from it.
Funding
Current Stage
Growth StageRecent News
Crain's New York Business
2025-10-09
2025-10-06
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