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Community Health Center · 1 month ago

Behavioral Health Administrative Assistant

Mashpee, MA, USA

Full-time

Onsite

New Grad, Entry Level

$22/hr - $25/hr

Community Health Center is seeking a Behavioral Health Administrative Assistant to serve as the primary point of contact for Behavioral Health staff and patients. The role involves managing referrals, scheduling, and coordinating patient care while adhering to patient-centered medical home principles.

DentalHealth CareInsuranceNon ProfitPrimary and Urgent CareWellness

Culture & Values

Responsibilities

Supports BH department staff in responding to phone and in person requests for BH services

Triages BH phone line and forwards clinical calls to the correct team member, responding to in-basket messages and forwarding MyChart messages

Schedules – opens, monitors, completes and updates BH schedules for all BH clinicians and Psychiatry staff

Provides resources and case management to callers and documents in EMR

Follows HIPAA regulations at all times when speaking to patients’ family members, friends, etc

Reviews and monitors the BH referral list, supporting BH team clinicians with processing BH referrals and providing patients with resources

Assist in educating patients in understanding and promoting CHC services available to them (i.e., dental, women’s health, pharmacy, mental health, optometry) as well as connecting to external resources

Support BH Director to manage and coordinate patient requests and referrals

Qualification

Behavioral Health knowledgeMedical TerminologyCommunication skillsCase managementAttention to detail

Required

Associates degree with strong knowledge and understanding of Behavioral Health

Excellent communication skills and attention to detail

Medical Terminology required

Company

Community Health Center

Community Health Center is a patient-centered medical home providing integrated primary care, dental, optometry, and behavioral health services to children, adults, and families on Cape Cod.

Founded in 1998