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Veterans in Healthcare · 1 month ago

Newborn Screening Program Community Liaison/Administrative Assistant

Los Angeles, CA

Full-time

Onsite

New Grad, Entry Level

$26.42/hr - $37.49/hr

Veterans in Healthcare is committed to providing leading-edge care to the people of L.A. and throughout the world. They are seeking a Newborn Screening Community Liaison who will be responsible for patient education, data maintenance, and community outreach, while also providing administrative support and maintaining case management activities.

Health CareMilitary

Responsibilities

Providing patient education, data maintenance and community outreach

Offering some administrative support and maintaining case management activities for non-positive NBS results and data verifications

Participating in mandated facility site visits and office meetings

Overseeing NBS office inventory

Drafting reviewed correspondence and facilitating consultation to assigned home birth providers based on NBS regulations

Sending specialty care/CCS referrals

Generating reports and analysis using NBS internal and external databases

Verifying patient information for accuracy

Completing data entry

Assisting in community outreach and educational QI activities within our ASC region (Los Angeles, Ventura, Santa Barbara and San Luis Obispo Counties)

Developing workflows to ensure daily/weekly/monthly/annual assignments are organized and coordinated according to health sensitivity and dedicated timelines

Assisting with the general operating support for our Annual GDSP/All staff meeting

Disseminating NBS results to pediatric providers upon request

Qualification

Data maintenanceCommunity outreachPatient educationCase managementAdministrative support

Required

Under general supervision of the Program Director (PD) at the UCLA Area Service Center (ASC) for the California Newborn Screening Program (NBS), the Newborn Screening Community Liaison (CL) is an Administrative Assistant responsible for providing patient education, data maintenance and community outreach

The CL will offer some administrative support and will maintain case management activities for non-positive NBS results and data verifications

Primary responsibilities include, but are not limited to participating in mandated facility site visits and office meetings, overseeing NBS office inventory, drafting reviewed correspondence and facilitating consultation to assigned home birth providers based on NBS regulations

The CL will also send specialty care/CCS referrals, generate reports and analysis using NBS internal and external databases, verify patient information for accuracy, complete data entry and will assist in community outreach and educational QI activities within our ASC region (Los Angeles, Ventura, Santa Barbara and San Luis Obispo Counties)

The CL will be responsible for conducting these activities based on the Program Director's assignment and in collaboration with our ASC or Genetic Disease Screening Program team members

The CL will develop workflows to ensure daily/weekly/monthly/annual assignments are organized and coordinated according to health sensitivity and dedicated timelines

The CL will assist with the general operating support for our Annual GDSP/All staff meeting and will disseminate NBS results to pediatric providers upon request