Marsh McLennan Agency · 23 hours ago
Business Insurance Team Trainer
Alpharetta, GA
Full-time
Hybrid
Mid, Senior Level
3+ years expMarsh McLennan Agency is an award-winning company known for its inclusive workplace culture and commitment to delivering meaningful impact. As a Business Insurance Team Trainer, you will lead the onboarding process for new colleagues and create continuous training programs to enhance their skills in the Commercial Lines Insurance industry.
Employee BenefitsHealth CareInsuranceRetirement
Responsibilities
Lead the training process for onboarding new colleagues in partnership with the Line of Business Leader and BI subject matter experts, ensuring the inclusion of foundational knowledge related to the line of business, technology solutions/navigation, and industry/MMA best practices
In collaboration with the BI Department Leader(s), create and implement continuous colleague enrichment training, which encompasses refresher courses on essential content as well as the introduction of intermediate and advanced subject matter
Design teaching aids such as training materials, reference documents, and visual aids in various training formats, including PowerPoint, Flipbook, Brainshark, among others
Work together with the BI Department Leader, Operations, and Human Resources, to pinpoint knowledge gaps and ensure the successful fulfillment of talent development requirements
Keep abreast of new products and changes relevant to the Commercial Lines Insurance industry
In collaboration with the Operations and Line of Business Leaders, foster ongoing colleague development by encouraging engagement with self-guided content available on our national training platform (MMA University)
Qualification
Required
A Bachelor's degree in Risk Management, Learning & Development, or a related field; or equivalent professional experience of 3+ years in Commercial insurance, whether at an agency/broker or carrier
Proven experience in delivering presentations to a diverse audience with diverse skill sets
The ability to affect positive change and engage with senior management, effectively collaborating across all levels of the organization
Exceptional verbal and written communication abilities
Self-driven and capable of working autonomously
Strong organizational skills, with the capability to prioritize tasks and manage multiple projects concurrently, along with a proven track record of successfully completing deliverables
Comprehensive knowledge of customer relationship, agency, and learning management systems (CRM, AMS, LMS, etc.), such as Sagitta, ImageRight, Applied/Epic
Property & Casualty license required
Proficiency in the MS Office Suite, particularly in MS PowerPoint and MS Excel
Preferred
Previous training experience is preferred, although a Senior Account Manager with over 5 years of outstanding performance in Commercial Lines will be strongly considered
Previous experience with eLearning authoring tools, such as Camtasia and Adobe Captivate, is preferred
Advanced Designation (CIC, CPCU, ARM, CRM) preferred
Benefits
Medical, dental and vision insurance
401K and company match program
Company-paid life and disability
Generous paid time off programs
Employee assistance program (EAP)
Volunteer paid time off (VTO)
Career mobility
Employee networking groups
Tuition reimbursement and professional development opportunities
Charitable contribution match programs
Stock purchase opportunities
Company
Marsh McLennan Agency
Marsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ben Newman
Chief Financial Officer
Michael Harris
COO
Recent News
2026-01-23
2025-12-09
Company data provided by crunchbase