Duly Health and Care · 1 month ago
Director - Corporate Applications and Services
Downers Grove, IL
Full-time
Onsite
Director/Executive
$136K/yr - $204K/yr
10+ years expDuly Health and Care is focused on providing strategic leadership and operational excellence for their corporate applications and services. The Director will oversee a portfolio of over 70 applications, ensuring their reliability and alignment with business priorities while leading a team of professionals to drive efficiency and performance improvements.
Health CarePersonal HealthWellness
Responsibilities
Own the strategy, lifecycle, optimization, and governance of 70+ enterprise applications and corporate systems
Ensure application reliability, scalability, compliance, and alignment to Duly’s operational and clinical priorities
Evaluate, standardize, consolidate, or retire systems to reduce redundancy and maximize business value
Establish KPIs and dashboards to track application health, service performance, and business impact
Lead medium- to large-scale application initiatives, enhancements, upgrades, and integrations
Partner with business stakeholders to define requirements, scope, timelines, and success criteria
Apply project management discipline to ensure predictable execution and transparent communication
Act as escalation point for system issues, driving root-cause analysis and long-term remediation
Manage relationships with software vendors, consulting partners, and service providers
Lead contract reviews, renewals, RFPs, and licensing optimization to drive savings
Ensure vendor performance meets SLAs, quality expectations, and operational needs
Continuously assess the market for innovative, cost-effective tools and services
Lead, mentor, and support a team of 7-10 analysts, administrators, and specialists
Build a culture of ownership, accountability, customer service, and continuous improvement
Develop skill sets aligned to business needs and emerging technologies
Set annual goals, review progress quarterly, and ensure alignment with organizational objectives
Partner with Finance, Accounting, Operations, HR, Call Center, Marketing, and IT teams to ensure applications support business process excellence
Support corporate leaders with insights, data, process optimization, and recommendations for technology adoption
Work closely with the Information & Transformation team on enterprise strategies and digital transformation initiatives
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, or related field required
10+ years of experience in enterprise applications, systems management, or technology leadership
8+ years of management experience leading technology teams
5+ years supporting Finance/Accounting systems or ERP environments
Demonstrated experience managing application portfolios, system integrations, and cross-functional initiatives
Proven success in vendor management, contract negotiation, and cost optimization
Strong understanding of enterprise applications, integration concepts, and system architecture
Experience with Salesforce, Health Cloud, Marketing Cloud, or similar enterprise platforms
Ability to translate business needs into scalable, efficient technical solutions
Strong analytical, problem-solving, and process improvement skills
Ability to lead complex projects across multiple functions
Exceptional communication skills with staff, physician leaders, executives, and external partners
High sense of urgency, results-driven, and able to thrive in a fast-paced environment
Knowledge of finance and accounting processes and internal control requirements
Preferred
Healthcare experience preferred but not required
Benefits
Additional compensation may be available through shift differentials, bonuses, and other incentives.
Base pay is only a portion of the total rewards package.
Company
Duly Health and Care
Duly Health and Care is a Midwest-based independent, multi-specialty physician-directed medical group.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Daniel Greenleaf
Chief Executive Officer
Abigail Kleber
Talent Access Partner
Recent News
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2025-12-02
2025-10-22
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