Ford Pro · 1 month ago
Sr Manager Digital Retail- Strategy & Dealer Tools
United States
Full-time
Remote
Senior LevelFord Pro is a part of the larger Ford company focused on redefining mobility and customer experience. They are seeking a Senior Manager of Digital Retail Experience to leverage technology and strategic insights to improve dealer-facing tools and the digital retail experience.
AutomotiveFleet ManagementSoftware
Responsibilities
Interpret and generate strategic insights from dealer-facing tools and systems that support the digital retail experience
Identify current gaps and future opportunities for improvement
Assist in defining key metrics and ensure our omnichannel system is optimized to achieve established KPIs
Collaborate closely with dealer operations and product management
Serve as the subject matter expert (SME) for dealer tools and systems throughout the purchase-to-delivery journey
Qualification
Required
Bachelor's Degree or equivalent
Experience in interpreting and generating strategic insights from dealer-facing tools and systems
Ability to identify current gaps and future opportunities for improvement
Experience in defining key metrics and optimizing omnichannel systems to achieve established KPIs
Collaboration skills to work closely with dealer operations and product management
Subject matter expertise (SME) for dealer tools and systems throughout the purchase-to-delivery journey
Preferred
Master Degree
Local candidates able to work hybrid 4 days/week in Dearborn, MI office
Remote candidates who live in EST or CST areas
Company
Ford Pro
Ford Pro is a productivity accelerator designed to drive the business forward, delivering solutions to commercial customers of all sizes.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Frick
Interim Head
Recent News
2025-10-04
2025-10-01
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