Flexjet · 1 week ago
Owner Services Executive
Montana, United States
Full-time
Onsite
Mid LevelFlexjet is a growing business that provides exceptional service to its affluent clientele. The Owner Services Executive plays a crucial role in ensuring a seamless travel experience by managing trip bookings, providing updates, and maintaining long-term relationships with clients.
AerospaceAir TransportationTransportationTravel
Responsibilities
Provide world-class service during every interaction with our clientele
Professionally handle a high volume of incoming calls
Manages all aspects of trip booking, planning, scheduling, permits and event resolution in line with company standards and customer expectations while maintaining contractual compliance
Schedule travel and other accommodations based on individual needs
Confirm day-of operations for customer flights, tracking flight status, catering, etc. Follow flights in progress to verify that catering, ground transportation, and other flight details are correct and provide updates to customer as required
Proactively communicate any changes, delays or other potential disservice concerns
Respond quickly to any questions/inquires pertaining to scheduled trips, status of trips etc
Provide daily quality control of all trip details
Work closely with operations/internal departments to resolve conflicts and serve as an owner advocate when appropriate
Verify flight data with feasibility and international departments as required ensuring accurate flight plans
Perform other related duties and responsibilities as requested
Qualification
Required
Must possess the legal ability to work in the United Kingdom
Have strong attention to detail
The ability to work in a team atmosphere, and manage a flexible schedule
The Owner Services Executive will be required to demonstrate knowledge of Flexjet's' products and programs and have the ability to interpret contract information as it pertains to the specific customer
Successful candidate must be able to respond calmly and handle many customers' demands in a fast-paced environment
Preferred
Associate's degree (A. A.) or equivalent from two-year college or technical school in a service and/or hospitality field is preferred or equivalent combination of education and/or experience
Extensive customer service experience in a high-end service industry
Proficiency with Microsoft Office Suite Applications (Word, Excel, & Outlook)
Knowledge of use and operation of standard office equipment
Company
Flexjet
Flexjet is a private jet company that provides fractional jet ownership, leasing, and jet card services.
Founded in 1995
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$800MKey Investors
L Catterton
2025-07-21Secondary Market· $200M
2025-07-21Private Equity· $600M
2013-09-05Acquired
Leadership Team
C
Christopher Bero
CMO of Global Marketing
J
Jim Foringer
Chief Pilot
Recent News
WSJ.com: US Business
2026-01-09
Longevity.Technology - Latest News, Opinions, Analysis and Research
2025-12-19
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