E&H Hardware Group, LLC · 1 month ago
Part-Time Office Administrator – Plumbing & Handyman Services
E&H Hardware Group, LLC is seeking a Part-Time Office Administrator for their Plumbing & Handyman Services department. The role involves providing administrative and customer service support, including scheduling appointments, billing assistance, and maintaining office operations.
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Responsibilities
Answer and direct incoming phone calls in a professional and courteous manner
Schedule and confirm plumbing and handyman service appointments
Communicate with customers to provide updates, answer questions, and assist with service inquiries
Record detailed job and customer information to support accurate scheduling and billing
Prepare, send, and track invoices for completed services
Process customer payments and maintain accurate billing records
Assist with entering and managing purchase orders for materials and parts
Support basic inventory tracking, including verifying incoming materials, updating counts, and notifying the Office Lead of low-stock items
Reconcile job-related material costs with invoices and service records
Perform general administrative duties such as filing, data entry, scanning, and maintaining organized office records
Provide light administrative support to the Office Lead and service technicians as needed
Maintain a clean and organized office environment
Monitor and order basic office supplies
Assist with tracking service calls and ensuring completed job documentation is filed correctly
Qualification
Required
High school diploma or equivalent required
Strong communication and organizational skills with attention to detail
Proficiency with Microsoft Office (Word, Excel, Outlook) and general office software
Ability to multitask and work independently in a fast-paced environment
Ability to sit or stand for extended periods while performing office tasks
Occasional lifting or carrying of office supplies up to 25 pounds
Preferred
Previous experience in an office, customer service, scheduling, or administrative role
Familiarity with basic billing, invoicing, or PO processes
Company
E&H Hardware Group, LLC
E&H Hardware Group owns and operates multiple Ace Hardware locations as well as a plumbing & handyman business throughout the state of Ohio.
Funding
Current Stage
Late StageCompany data provided by crunchbase