Elevate Global · 1 month ago
Project Account Manager
United States
Full-time
Remote
Mid LevelElevate Global is seeking an Account Manager to oversee client relationships for the 2026 project. The role involves managing day-to-day account operations, ensuring effective communication, and delivering exceptional service to clients throughout the project lifecycle.
Events Services
Responsibilities
Serve as the main point of contact for assigned clients, ensuring clear, timely, and professional communication
Manage day-to-day account operations, including updates, deliverables, and program requirements
Gather client needs, translate them into staffing requirements, and align with internal teams
Oversee the quality and consistency of staffing delivery across all activations
Troubleshoot client issues, address escalations, and ensure proactive resolution
Attend client calls, status meetings, and briefings; provide updates and recommendations
Collaborate with Project Directors, RPMs, and Staffing to ensure accurate schedules and program readiness
Monitor staff performance feedback and escalate concerns to HR or Staffing as needed
Ensure all documentation, briefs, and program details are accurate and up to date
Prepare post-activation reports, insights, and client-facing summaries
Track KPIs and ensure delivery meets contract expectations and operational standards
Qualification
Required
Experience in account management, client services, experiential marketing, or staffing operations
Strong relationship-building skills with the ability to manage high-level client communication
Excellent organization, follow-through, and project coordination skills
Ability to manage competing priorities and perform under tight deadlines
Strong problem-solving and escalation management abilities
Proficiency with scheduling tools, staffing systems, and Microsoft Office
Clear communication skills, both written and verbal, with a client-first mindset
Ability to work cross-functionally with staffing, HR, payroll, and project delivery teams
Company
Elevate Global
Elevate Global is the award-winning staffing partner for brand experiences, named Staffing Agency of the Year at the Campaign Experience Awards 2025.
Founded in 2006
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase