Customer Success Manager - Cashback/Affiliate - New York jobs in United States
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Almedia · 3 hours ago

Customer Success Manager - Cashback/Affiliate - New York

positionNew York, United States
timeFull-time
remoteOnsite
seniorityMid, Senior Level

Almedia is a rapidly growing company aiming to become Germany’s second bootstrapped unicorn. The Customer Success Manager will manage relationships with top brand accounts, focusing on enhancing client outcomes and driving new business opportunities.

AdvertisingAdvertising PlatformsApp MarketingArtificial Intelligence (AI)Big DataGamingMachine LearningMarket ResearchPredictive Analytics
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Culture & Values

Responsibilities

Own end-to-end management of top accounts by maintaining daily email touchpoints, running weekly check-ins, and delivering in-person QBRs with documented next steps in the CRM
Create and execute growth plans for the top brand cohort that optimize programs and promotional calendars
Proactively generate new business by pitching to target brands through outbound channels and events
Raise the bar on account health visibility by establishing a clear KPI framework and a monthly executive narrative that highlights GMV trends, risks, and required actions across priority brands
Improve team speed and ownership by standardizing QBR prep, issue escalation, and follow-through workflows

Qualification

Account managementOutbound salesData analysisCross-functional executionProblem-solvingAdaptability

Required

Experience managing enterprise retailers, marketplaces, or D2C brands in cashback, loyalty, affiliate, or performance partnerships
Proven outbound success pitching cashback to new brands and expanding existing accounts
Ability to turn data into prioritization for a top-100 brand list, and acting quickly on risks and opportunities to maximize revenue and retention
Strong cross-functional execution coordinating with marketing, ops, product, and finance to launch campaigns end-to-end, owning escalations, timelines, SLAs, and stakeholder updates

Company

Almedia

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Almedia is a data platform and advertising company specialising in rewarded UA for mobile games and apps.
dateFounded in 2020
location
Berlin, Berlin, DEU
people-size51-200 employees
web-link
https://www.almedia.co

Funding

Current Stage
Growth Stage

Recent News

PocketGamer.biz
Almedia's Jan Sommerfeld on why an over-reliance on short-term ROAS is the mobile sector's most common mistake
2026-01-08
pocketgamer.biz
Rewarded play platform Almedia acquires casback firm Zave.it
2025-08-16
Startbase
Almedia übernimmt zave.it
2025-08-15
Company data provided by crunchbase