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ServiceNow · 1 day ago

Senior Advisory Solution Consultant- US Federal DoD Community

Vienna, VA

Full-time

Hybrid

Senior Level

$166K/yr - $274K/yr

7+ years exp

ServiceNow is a global market leader in innovative AI-enhanced technology, serving over 8,100 customers. The Senior Advisory Solution Consultant will support product sales, lead discovery workshops, and provide technical expertise to align solutions with customer needs while achieving sales goals.

Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Support product sales as a technical and domain expert of a client-facing sales team

Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs

Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues

Provide feedback to product management about product enhancements that can address customer needs and provide additional value

Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

Stay current on competitive analysis and market differentiation

Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualification

ServiceNow platform proficiencyUS Federal DoD Community knowledgeAI integration experiencePre-sales solution consultingTerritory management skillsTechnical expertiseCollaborative skills

Required

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry

7+ years of pre-sales solution consulting or sales engineering experience

Proficiency with the ServiceNow platform or technical expertise with cloud software solutions

Experience working collaboratively with product management, product marketing, partners, and professional services

Deep understanding of the US Federal DoD Community required

Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence

Travel, as necessary