Lassonde Pappas & Company, Inc. · 9 hours ago
Quality Assurance Manager
Hendersonville, NC
Full-time
Onsite
Senior Level
5+ years expLassonde Pappas & Co. is a US Leader in beverage manufacturing dedicated to our team members, customers and consumers satisfaction. The Quality Assurance Manager is responsible for managing and executing adherence to product quality, safety, and production-related issues, overseeing the quality departments, and ensuring compliance with established standards.
Consumer GoodsFood and BeverageManufacturing
Responsibilities
Manages the daily operations of the department including following the basic production scheduling, work assignments, employee supervision, counseling, employee safety, and administration of company policies and procedures
Prepares written performance evaluations and counsels employees as needed. Resolve any employee issues and document disciplinary actions and performance recognition on all employees in their area
Oversees the Quality departments
Oversees QA Supervisor’s management of the sanitation department and supports their role through coordination with the production and warehouse departments to maintain cleanliness throughout the plant
Manage the quality operation, including staffing and training, productivity, people development, quality and safety. Align, quality and sanitation departments to work effectively
Provide leadership and training opportunities to department leads to plan for future development and company needs
Ensure employees are cross-trained in sanitation, and quality to ensure backup/coverage and developmental purposes
Interfaces and effectively works cross-functionally with others in the organization (Processing, Maintenance, Production, Supply Chain, Warehousing, and Finance)
Ensure employees comply with established standards and counsels and disciplines as appropriate. Reinforce that GMP, HACCP, Food Safety, Food Security, Food Quality, Safety Rules, Work Rules, and company policies and procedures are followed
Oversees document review of all Food Safety and Quality Reports
Manages customer audits, 3 rd party audits, FDA audits, USDA audits, Organic audits, and SQF audits with a focus on food safety, food quality, and pest control programs. Acts as the contact for the plant as it relates to audit corrective actions
Works in accordance with the Corporate QA Manager on consumer complaints. Reviews and performs trend analysis to determine the root cause for each consumer complaint. Also, determines when to place the product on hold and when to release the product from hold. Point person for product recalls
Ensures financial performance in the department including labor and materials budget
Monitors and assures the quality of the product produced from the beginning of the process to the end
As the SQF Practitioner, this individual ensures that employee training is defined and customized training is created. Along with the validation and verification of all other SQF-related programs
Responsible for Supervisor's duties Supervisors are not available
Advanced knowledge of the field
Lead by example and assist others who may need guidance
Be accessible for employees to ask questions regarding areas of expertise
Provide positive recognition to employees who exhibit good behavior in their work area
Perform other related duties as required and assigned
Manage 2 direct employees and 8 indirect employees
Monitor employee productivity and provide constructive feedback, coaching, counseling, and disciplining; conduct training; implement enforcing systems, policies, and procedures
Maintains professional and technical knowledge by attending educational workshops; and reviewing professional publications
Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities
Communicates job expectations; planning, monitoring, and assessing job results; coaching, and counseling employees; developing, coordinating, and enforcing systems, procedures, and productivity standards
Establishes strategic goals; identifies and evaluates trends; chooses a course of action; defines objectives; evaluates outcomes
Lead and support a food safety and food quality culture within the location
Establish, document, and communicate to all relevant staff of food safety and quality objectives and performance measure
Empower and encourage employees to act to resolve food safety and quality issues within their scope of work
Implement, maintain, and continuously improve the food safety and quality culture within the location
Effectively communicate all key performance indicators and objectives to employees
Ensure staffing and adequate resources are maintained to meet objectives
Educate all staff to understand the importance of food safety and food quality controls and deviation consequences
Qualification
Required
Bachelor's degree (B.A. /B.S.) from a four-year college or university
5-8 years' experience in QA/Food with experience in a manufacturing environment preferred. Experience with managing direct reports is required
Must have technical understanding of food safety including manufacturing, quality, HACCP, and GMP operations
Must have a SQF and PCQI certification
Knowledge of microbiology and formulation of products is preferred
Must have strong ability to apply basic statistical concepts to problem solving and root cause analysis, and ability to manipulate data in spreadsheets
Good written and verbal communication skills are a requirement
Must possess sufficient analytical skills to use laboratory equipment
Preferred
Experience in the food/beverage industry
Previous experience in Manufacturing or production environment
Professional certifications in quality (e.g., ASQ) is preferred
Experience managing customer, USDA, FDA, Organic and SQF audits
Experience in report writing
Must possess excellent organization and time management skills because this is a high-paced high-issue job
Must be detailed oriented and have the ability to multi-task
Proven organizational skills
Ability to direct, coach and train others
Consultative, influential, strategic thinking and problem solving skills
Must have excellent verbal and written communication skills
Must be detailed oriented and have the ability to multi-task
Proven organizational skills
Benefits
Sign-On Bonus: $2500, payable during the pay period following successful completion of 90 days of continuous employment
Retention Bonuses: Two additional $500 bonuses paid at 6 months and 1 year of employment, contingent upon active employment and good standing
Annual Merit Increases: Eligible for yearly performance-based pay increases
Medical, dental, and vision coverage options
Growth and development potential
401-K
Life & Disability Insurance
PTO
Tuition Reimbursement
Health Fairs
Gym Membership Discounts
Company
Lassonde Pappas & Company, Inc.
Lassonde Pappas & Co., Inc., a subsidiary of Lassonde Industries, is a North American leader in private label beverage manufacturing committed to customer and consumer satisfaction.
501-1000 employees
H1B Sponsorship
Lassonde Pappas & Company, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2011-06-18Acquired
Leadership Team
E
Eve Minner
Executive Assistant to CEO
Company data provided by crunchbase