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CVS Health · 1 day ago

Senior Manager Beauty Sales

San Francisco, CA

Full-time

Onsite

Senior Level

$83K/yr - $183K/yr

5+ years exp

CVS Health is the nation’s leading health solutions company, dedicated to transforming health care. The Senior Manager of Beauty Sales will lead and develop Beauty Service teams, drive sales growth, and enhance customer experiences in the beauty sector.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Provide regular and timely in-depth sales performance updates to field leadership on Beauty & Personal Care business metrics for Beauty Service program stores

Drives superior divisional/region/district selling strategies that lead to revenue growth to sales budget targets for B&PC categories

Champion and manage B&PC strategic initiatives in the field

Provide Beauty Service team sales management with analysis and reporting as required

Identify stores with business opportunities and create strategies to course correct opportunity doors to aid in budget achievement

Assess key tactics driving sale growth to maximize best practices in all stores

Create specific strategies to ensure Beauty Service vendor events and Merch beauty initiatives are consistently executed to drive sales growth and customer engagement

Manage consistent assessment of event results to implement strategies to maximize beneficial activities and mitigate ineffective actions

Assess the competitive beauty landscape within the Division and create opportunities to address business challenges

Champion innovation within the division and share best practices to impact the entire organization's performance

Field ambassador for Front Store Beauty Merch team with Divisional, Regional & District managers to ensure programs and initiatives are fully executed by the entire store teams and to help lead cultural change in driving Beauty sales focus and support with Field Leaders and Store Management

Cultivate an environment of continuous learning: Ensure consistent sales training and product knowledge curriculums are created and deployed to CVS Beauty Service teams

Create a Beauty Coordinator team of beauty experts and customer advocates that champion CVS beauty and ensure all CVS Beauty Service initiatives and programs are consistently executed within your area

Create and monitor development goals and coaching priorities for all levels of the Beauty Service team. Ensure all required training and certification programs that impact the Beauty Service staff are completed in a timely manner

Ensure Beauty Service staffing optimization by monitoring recruitment process, managing turn-over rates, and identifying applicable Beauty Service talent

A minimum of 1 regional store tour with a Regional Director per month should be conducted with an assessment of visits provided to applicable teams

Conduct a minimum of 1 visit per month with each Beauty Coordinator in the assigned regions to provide coaching and support on beauty business and confirm alignment with Beauty Service programs

Qualification

Sales ManagementTalent DevelopmentLeadershipBeauty Industry KnowledgeMicrosoft Office SuiteCustomer ServiceStrategic PlanningCoaching SkillsNegotiation SkillsOrganizational Skills

Required

5-10 years in a leadership/supervisory position in a multi-door, service-driven environment

2-5 years management experience, educating, coaching, and developing sales teams

Strong passion for beauty

Strong leadership profile and excellent negotiation skills

Exceptional customer service skills

Goal-driven, with the ability to multi-task

Strong strategy creation and execution skills

Ability to train, coach, and develop a team of highly successful associates

Enthusiastic, friendly, positive energy

Strong organizational skills and the ability to adapt quickly to changing priorities

Ability to anticipate and solve problems, act decisively, and persist in the face of obstacles

Strong interpersonal skills, ability to empower and develop team, collaborate and function as a team member, and ability to execute plans and strategies

Commitment to exemplifying the highest integrity and professional business standards

Microsoft Office Suite experience

Ability to work a flexible schedule based on department and store/company needs, which may include nights, weekends, and holidays

Preferred

Beauty industry experience preferred

Experience managing teams in multi-door format preferred

Current knowledge of trends in the beauty and personal care industry

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Paid time off

Flexible work schedules

Family leave

Dependent care resources

Colleague assistance programs

Tuition assistance

Retiree medical access