Inspira Financial · 1 month ago
Managing Director, Operations Enablement
Inspira Financial is a company focused on optimization and business transformation within their Service Delivery team’s Operations division. The Managing Director of Operations Enablement will lead strategic initiatives to enhance operational efficiency and effectiveness while aligning with the organization's overall goals and objectives.
Financial Services
Responsibilities
Responsible for overall strategic direction and leadership of their business unit – Operations Enablement
Defines strategic direction for function aligned to the company's overall values, mission and strategic priorities as defined by ELT for their functions
Ensure achievement of short-term objectives while implementing strategies to achieve long term goals that generate value through revenue growth, improved client experience, and operational efficiencies to support continuous growth
Stays aware of competitors, the market, expansion opportunities and new industry standards and development. Applies insights on external competitive landscape in all aspects of decision making
Manages division / functional unit’s finances to achieve company financial goals
Influences company business development strategy, sales innovations and the overall profitability of the company
Formulates and oversees execution of plans to fix any problems when the company is not achieving its desired goals
Directs, leads, and evaluates employees' work and ensuring a healthy corporate culture
Develop and execute on strategies that drive operational efficiency, accuracy, and consistency that keep pace with Inspira’s rapid growth and expansion
Identify opportunities for simplifying workflows and eliminating waste that creates friction which negatively impacts the client experience
Advance and champion the digitization of operations workflows while simultaneously adopting scalable talent strategies that keep pace with a rapidly growing business
Qualification
Required
Executive leadership experience in operations or related field
Proven track record of optimizing business processes and driving transformation
Strong strategic planning and organizational development skills
Ability to align operational goals with company values and strategic priorities
Experience in managing finances and achieving financial goals for a business unit
Knowledge of market trends, competitors, and industry standards
Experience in influencing business development strategies and sales innovations
Strong leadership skills with the ability to evaluate and direct employee performance
Ability to identify and eliminate inefficiencies in workflows
Experience in digitizing operations workflows
Ability to develop scalable talent strategies