NFON AG · 1 month ago
AI Engineer (all genders)
Prishtina
Full-time
Hybrid
Mid LevelNFON is a leading European provider of integrated business communication focused on AI-based applications. As an AI Engineer, you will develop and optimize customized GenAI, chatbot, and voicebot solutions, ensuring their seamless integration into existing systems while collaborating closely with clients.
Cloud Data ServicesConsultingMobileTelecommunications
Responsibilities
Analyze customer requirements and develop tailored AI-based Chatbot and Voicebot solutions in close collaboration with our clients
Apply excellent Python programming skills – ideally complemented by JavaScript – as well as your experience with software development processes (e.g., Agile, Scrum) will support you in implementation
Use Prompt Engineering to make our solutions smarter and more efficient
Integrate customized applications into existing customer system landscapes – such as CRM, ERP, or Contact Center systems – and use APIs (e.g., for integrating external providers)
Conduct workshops and training sessions and accompany projects from concept to go-live, including troubleshooting complex support cases
Work closely with internal and cross-country teams, document your work thoroughly, and advise your customers on complex technical issues
Qualification
Required
Hold a Bachelor's degree in Computer Science — ideally with a focus on Artificial Intelligence — or bring an equivalent qualification or relevant professional experience
Demonstrate proficiency in Python (ideally also JavaScript) and a strong understanding of modern AI concepts such as LLMs, function calling, RAG, Text-to-Speech, and Speech-to-Text
Bring hands-on experience in full-stack development and in building generative AI solutions, including chatbot and voicebot technologies
Apply Prompt Engineering to continuously enhance the performance and accuracy of AI-driven applications
Bring experience in customer-facing roles, combining strong advisory skills with the ability to understand requirements and deliver solution-oriented, partnership-focused guidance
Demonstrate familiarity with modern software development processes and tools, including Git, debugging, testing, and documentation
Communicate confidently in English (C1 or native level)
Work in a structured, analytical, and independent manner while maintaining a strong team spirit and communication mindset
Preferred
Knowledge in telecommunications (e.g., PBX, Contact Center Systems, UCaaS, SIP, VoIP, NGN) is a plus
Benefits
Comprehensive health insurance coverage for you and your family.
Benefit from 22 vacation days, exceeding the legal-required standard.
The option to work from home up to 2 days per week.
Work remotely from anywhere up to 20 days per year.
Work in a cosy, modern office equipped with top hardware.
Choose your device – Mac or Windows.
We cover costs for e-learning courses to support your professional development.
Enjoy organic fruit baskets, a smoothie bar, quality coffee, mate, and more.
We are 'Certified Family Friendly' and support a healthy balance between work, family, and private life.
Company
NFON AG
Welcome to NFON’s Corporate Channel. Discover the latest from NFON, Europe’s trusted partner in AI-powered business communication.
Founded in 2007
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$41.53MKey Investors
HTGF (High-Tech Gruenderfonds)
2021-03-26Post Ipo Equity· $31.07M
2018-05-11IPO
2015-03-31Series Unknown
Recent News
Telecompaper
2024-02-19
Company data provided by crunchbase