Immutable · 1 week ago
Customer Growth Lead, Americas
United States
Full-time
Remote
Entry, Mid Level
2+ years expImmutable is the world’s fastest-growing game platform, focused on driving the next evolution of gaming. They are seeking a Customer Growth Lead, Americas to partner with game studios to activate growth products and scale player acquisition, retention, and monetization on their platform.
BlockchainCyber SecurityGamingSecuritySoftware
Responsibilities
Work directly with studio partners to diagnose growth challenges, design activation plans, and unlock measurable outcomes
Bring cross-functional teams together to operationalise activation strategies and accelerate partner time to value
Turn successful activation patterns into repeatable playbooks and scalable growth programs for future customers
Identify upsell and expansion opportunities by analysing performance trends and customer behaviour
Collaborate with Product and Delivery to continually refine how studios adopt and scale Immutable’s growth products
Act as the strategic point of escalation for high-value partners and ensure delivery meets commercial expectations
Qualification
Required
Experience driving commercial outcomes for customers in a high-growth, fast-moving environment
2+ years in top-tier strategy consulting with a proven track record of solving complex commercial or go-to-market challenges
A strong problem-solving toolkit with the ability to quickly define a challenge, design the model, and turn the answer into an executable plan
Hands-on experience activating or scaling go-to-market initiatives within a tech or gaming context
Strong communication and influencing skills, with the ability to translate complex ideas into compelling narratives for internal and external stakeholders
Bias for action, with comfort working in ambiguity, and shifting priorities without losing momentum
High learning velocity and curiosity for gaming and web3, with motivation to apply strategic thinking to emerging growth models
A proactive, energetic style suited to autonomous, high-impact roles where results matter more than theatrics
Preferred
Crypto native or prior exposure to web3, gaming, or digital assets
Experience in growth, performance marketing, or product experimentation
Experience building and scaling growth frameworks or playbooks in high-growth teams
Exposure to cross-market initiatives across Asia or other global regions
Benefits
Employee Stock Options ESOP
Flexible working model blends the best of both worlds: Sydney-based employees enjoy hybrid 3 days a week in our vibrant head office, while remote team members can work from home or utilise access to global office hubs via a WeWork All-Access pass
Lunch is ordered fresh every day in our friendly office in Sydney CBD
Quarterly End of Cycle Celebration Awards and Dinner
USD $500 WFH allowance to set up your home office
USD $600 per annum to put toward your internet and phone usage.
USD $75 per quarter for remote employees to celebrate with local team members
Medical and 401K Insurance
Novated Leasing, save money by paying for your car using pre & post-tax dollars
USD $1,350 per annum for any classes, courses or events to support your growth and development
Access to free online courses via Udemy
USD $800 per year to put toward your health and wellbeing
24/7 access to unlimited counselling for you and your family when you need it through our EAP Service
Monthly subsidy and discounted rate with ClassPass, including a 1-year free membership to Breethe
12 weeks of paid leave in our gender-neutral offer. The birthing parent also gets an additional 6 weeks of leave for rest and recovery leading up to and after birth. We also offer Miscarriage Leave and extra leave for IVF treatments
2 additional paid annual leave days at the end of the year
Birthday you get a paid day off
Company
Immutable
We are building the future of gaming.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$277.4MKey Investors
Temasek Holdings
2022-03-07Series C· $200M
2021-09-14Series B· $60M
2019-09-23Series A· $15M
Leadership Team
Jennifer Poulson
Vice President, Game Partnerships
Jonathan Reedy
Vice President Strategic Partnerships
Recent News
Research and Markets
2025-10-24
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2025-09-26
2025-09-19
Company data provided by crunchbase