Holland America/Princess Alaska-Yukon Land Operations · 2 months ago
Passenger Service Representative
Rail Services
Full-time, Part-time
Onsite
New Grad, Entry LevelHolland America/Princess Alaska-Yukon Land Operations is a collaboration of Princess Cruises and Holland America Line, focused on delivering exceptional customer service in Alaska tourism. The Passenger Service Representative will perform various sales tasks, assist with passenger operations, and provide information about land-based tours in Denali National Park.
TourismTravel
No H1B
Responsibilities
Performs a variety of entry-level sales tasks
Regular entry of tours into a POS (point of sales) system
Routinely presents information for up to 88 guests at a time on a microphone
Reconciles and reports on daily sales activities
Assists with passenger loading and unloading
Assists with Food & Beverage operations when needed
Answers general inquiries from customers, employees, and management
Qualification
Required
Must have a valid driver's license (not revoked or suspended) with no more than 2 moving violations
Must pass a pre-employment background check
Minimum age of 18 years is required to reside in company housing, where available
Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status)
Ability to obtain an Alaska Food Handlers Card
Ability to lift 50 lbs
Ability to organize and prioritize work, and maintain attention to time constraints, while working in a team or group environment
Ability to work in a fast-paced environment with multiple tasks and external influences
Ability to work independently with minimal supervision while achieving daily goals
Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards
Ability to stand/walk/work on feet for a minimum of 8 hours per day
Benefits
Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
Reward for Referral Program
Experience – Of a lifetime!
Rewards & Incentives
Community Service
Employee Activities
Professional Growth
Company
Holland America/Princess Alaska-Yukon Land Operations
We are a collaboration of Holland America Line and Princess Cruises, innovators in Alaska tourism and advocates for the environment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kim Stanford
Talent Acquisition Partner at Holland America/Princess-Alaska/Yukon Land Operations
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