Brigham and Women's Hospital · 1 month ago
Community Health Practice Assistant II
Boston, MA
Full-time
Onsite
Entry Level
$17.36/hr - $24.45/hr
1+ years expBrigham and Women's Hospital is committed to putting every Patient First. The Community Health Practice Assistant II will perform administrative duties, support staff training, and assist with patient care processes while ensuring compliance with hospital standards and protocols.
Health CareMedical
Responsibilities
Perform administrative duties under minimal supervision at the highest proficiency level
Act as a lead, assign and prioritize workflow, troubleshoot issues, assist with training and orientation, and provide backup support for the Supervisor
Provide guidance and help to other to resolve complex issues and problems
Provide feedback to Supervisor and input into evaluating performance of staff. Assist with annual competency assessments
Assist Supervisor with interviewing for new staff
Assist with orientation and training for new and current staff
Act as a super user for scheduling, registration, and billing systems. Provide training and assistance to others in these areas
May perform more complex or specialized functions (i.e. surgical scheduling) at highest competency level
Assist with training and orienting staff as needed
Provide cross coverage as needed
Assist with special projects as directed. - Follow HIPAA guidelines for the management of patient privacy and confidentiality
Other duties, as assigned
Qualification
Required
High school diploma or GED required; post-high school education preferred
Minimum one year of applicable work experience required
Spanish speaking required
Knowledge of practice operations and standards
Understanding of procedures including filing, copying, scanning, printing, and faxing
Ability to use phone system (answer and screen calls, put on hold), answer routine questions, and give routine information
Ability to interpret information as appropriate, answer routine questions in the most professional manner, and communicate in a professional, courteous, clear, and concise manner
Ability to manage multiple tasks effectively, follow established protocols, and work within systems
Ability to correspond and communicate with others clearly and effectively in writing (via e-mail, memo, or interoffice note) and to take complete and accurate messages
Ability to type and enter data at an entry level. Entry level understanding of applicable systems
Understanding of the appropriate use and importance of related forms
Basic understanding and use of medical terminology
Basic comprehension of insurance types and referral process
Basic comprehension of registration and fiscal information
Knowledgeable and compliant with all hospital, State, and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA
Preferred
Additional training in office systems preferred
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Brigham and Women's Hospital
Brigham and Women's Hospital is an academic medical center based in Boston, Massachusetts.
10001+ employees
H1B Sponsorship
Brigham and Women's Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (219)
2024 (174)
2023 (202)
2022 (220)
2021 (137)
2020 (157)
Funding
Current Stage
Late StageTotal Funding
$22.15MKey Investors
American Medical AssociationThe Leona M. and Harry B. Helmsley Charitable TrustMassachusetts Life Sciences Center
2023-06-21Grant
2022-06-30Grant· $16M
2021-01-08Grant· $0.4M
Leadership Team
Caroline Fox
Associate Professor (Part Time), Medicine
David Silbersweig
Chairman Emeritus
Recent News
Company data provided by crunchbase