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First Tech Federal Credit Union · 1 hour ago

Business Systems Analyst II - Core Banking

Rocklin, CA

Full-time

Hybrid

Mid Level

$90K/yr - $100K/yr

3+ years exp

First Tech Federal Credit Union is seeking a Business Systems Analyst II to enhance business processes focused on quality, efficiency, and customer satisfaction. The role involves collaborating across functions to identify improvements, elicit requirements, and support interdepartmental initiatives.

BankingFinance

No H1B

Responsibilities

Proactively identify systems, products, processes and procedural improvements utilizing LEAN Six Sigma methodology including cross-functional impacts

Elicit business and user requirements via interviews, workshops, questionnaires, SIPOC diagrams, use cases, user stories, business process modeling, analysis of existing systems and documentation, and other methods

Create business requirements documentation and flowcharts to support interdepartmental initiatives

Identify opportunities to effectively mitigate risks and improve business performance, ensuring defined solutions resolve problems end-to-end

Facilitate interdepartmental initiatives targeting the implementation of new products, services and processes, as requested

Contribute to department effectiveness by understanding the current methods of operation for the various credit union functions and how automation can be leveraged to improve operations

Coordinate the review, analysis, and socialization of upcoming core and 3rd party vendor upgrades and releases

Configure and maintain system and product specifications in core and/or 3rd party vendor platforms

Qualification

Core Fiserv DNASQLLean/Six SigmaBusiness process improvementBusiness communicationAnalytical skillsMicrosoft Office SuiteVisioScrum/AgileCritical thinkingProblem-solving

Required

Minimum 3 years' experience in a business analyst position or business process experience within the financial services industry

Hands-on experience with Core Fiserv DNA application required

Advanced proficiency with SQL

Robust analytical, critical thinking and problem-solving skills to critically evaluate user requirements to establish underlying true needs

Ability to work autonomously to manage time effectively and prioritize work appropriately to meet deadlines

Strong business communication skills; able to write/speak clearly and professionally for a variety of audiences including senior leadership, technical teams, and member support teams

Proven ability to professionally handle confidential/sensitive documents

Ability to foster strong relationships with internal and external stakeholders

Working knowledge of Microsoft Office Suite

Preferred

Working knowledge of process improvement framework and tools

Familiarity with Visio

Certification/License: Lean/Six Sigma and/or Scrum/Agile

Benefits

Traditional medical, dental, and vision coverage

401K matching up to 5% per pay period

Accrue up to 17 days of Paid Time Off your first year of employment

11 paid federal holidays

Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility for special employee pricing is subject to standard account requirements and underwriting criteria)