Golden Nugget Las Vegas · 2 weeks ago
24KT Club Ambassador
Las Vegas, NV
Part-time
Onsite
Entry Level
2+ years expGolden Nugget Las Vegas is seeking a 24KT Club Ambassador to provide specialized attention to slot customers and promote new memberships. The role involves exceptional guest service, managing tournament events, and maintaining positive customer relationships.
Responsibilities
Meets and greets customers, explains club benefits and enrolls new members, takes reservations (in person or over the telephone) for rooms, event shows, meals, etc
Provides exceptional guest service; exhibits strong interpersonal skills will interacting with customers
Receives, counts and redeems tickets for customers and issues appropriate script for same
Corresponds with customers regarding inquiries and complaints
Establish a rapport with new customers
Maintains booth in an orderly fashion
Walk the casino floor promoting and signing up new members of the 24KT Club
Handles all aspects of tournament events, including all monies (collection /disbursement), all registration and processing documents, coordination of all session activity and finalizing of all tournament results
Greeting slot customers at check-in/check-out, airport or any event
Participate in slot special event as needed
Assist with tournament registration, events, and promotions
Maintain a very positive customer relationship with all tournament and event customers
Act as a 'goodwill ambassador' for the Golden Nugget when dealing with all customers and guests
Perform other duties and responsibilities as requested
Reconciles RSVP and Registration lists
Performs other duties and responsibilities as requested
Qualification
Required
Experience in special events or marketing in a hospitality/casino environment
Good communication, computer skills, typing, 10 key
Good telephone skills
Excellent public relations skills
Minimum age requirement is 21
Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities
Ability to read and understand all policies and procedures
Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities
Must be able to complete standard forms and reports
Preferred
Minimum two years experience in casino or slot marketing, preferred
Computer literate in Microsoft Windows applications preferred
Benefits
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Company
Golden Nugget Las Vegas
The Golden Nugget Las Vegas is the most luxurious resort on the Fremont Street Experience, and consistently receives critical acclaim for exceeding customer expectations.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase