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Riverbend Community Mental Health, Inc. · 1 month ago

Director of Clinical Operations for Behavioral Health

CONCORD,NH,US

Full-time

Onsite

Director/Executive

Riverbend Community Mental Health is a private, nonprofit organization in central New Hampshire that provides specialized behavioral health and addiction treatment services. The Director of Clinical Operations for Behavioral Health is responsible for overseeing psychiatry services at Concord Hospital, including clinical care, staff supervision, and participation in service planning to meet community needs.

Health CareHealth DiagnosticsMental HealthNon Profit

Responsibilities

Provides direct services to Behavioral Health patients of CH

Shares responsibility for providing services at 5 West, Emergency Department and for providing inpatient consultations

Provides emergency psychiatric evaluations to patients and coordinates with Emergency Services clinicians and care managers for ongoing disposition planning and safety recommendations

Provides acute psychopharmacological management

Orders, reviews, and interprets appropriate laboratory studies and medical tests essential to diagnoses and follow-up care

Makes appropriate referrals to medical physicians when active medical problems are identified

Collaborates with referring clinicians and referring medical physicians by providing relevant clinical data regarding diagnosis and disposition planning with the patient’s consent

Coordinates with nursing staff or other relevant personnel regarding ongoing management and monitoring of acute patient care

Participates in the evening/weekend/holiday on-call rotation with other Riverbend providers. Call includes telephone and on-site availability to Riverbend ES Clinician in the Concord Hospital ER and to 5 West and weekend and holiday rounds at 5 West and Emergency Department. Baseline expectation is 16 weeks of call per year, though this number may vary upwards or downwards depending on the needs of the unit as determined by the CMO. The director of Clinical Operations works alongside a colleague, usually an APRN, during weekend call

Submits clinical documentation in a timely manner consistent with Concord Hospital and Riverbend legal and QA requirements

At request of medical/surgical providers or CMO, the Director of Clinical Operations shall participate in assessment and treatment of patients requiring Behavioral Health consultation throughout the medical/surgical units within the hospital

Develop a positive atmosphere for the sake of excellence of patient care and successful work of the patient care team

Facilitate bidirectional communication between professional staff and medical leadership and administration

Promote physician engagement through physician rounding and other activities

Recruit new professional staff

Partners with the CMO to review, investigate, manage and report all complaints concerning providers arising from patients, medical staff, employees, or administration

Completion of core set of leadership development programs and additional programs as needed

Provide guidance to staff providers and connect them with resources to assist them in their growth as leaders

Proactively share best practices related to workflows, continuing education, engagement, and patient satisfaction with fellow leaders

Attend meetings for medical, clinical, and administrative staff as required and requested by Concord Hospital

Work closely with the CMO to support the supervision of inpatient operations

Partner with emergency providers to ensure timely and high quality clinical care

Partner with Emergency Department and inpatient management/leadership to identify areas for improvement and efficiency

Support fiscal responsibility of all BH services at CH

Establishes, monitors, and maintains psychiatric clinical pathways and protocols for client access, evaluation, treatment and timely disposition

Ensures the evaluations of the Psychiatric Team reflect high quality and thoughtful clinical care and timely disposition

Ensures the Psychiatric Team demonstrates the clinical expertise necessary to work effectively and efficiently with patients

Provides clinical consultations and to direct staff in clinical crises

Provides or makes arrangements for staff to receive clinical supervision to manage risks and to assist staff in the development of their clinical skills

Reviews data to support positive clinical outcomes, program development and efficiency

Establishes performance standards and quality of care indices

Develops new and innovative programming based on needs assessments, outcome data, research and industry standards

Collaborates with nurse manager to help streamline the effective and efficient delivery of care on the inpatient Behavioral Health Unit

Participates, when available, in the multi-disciplinary morning huddle on all inpatients on 5-W with each provider on the unit

Provides training and leadership to the multidisciplinary team at inpatient behavioral health and outpatient in a bed pods around best practices for effective and efficient delivery of care to psychiatric patients

Qualification

Medical degree MDMedical degree DNPNH medical licenseValid DEA certificateOutpatient mental health experienceInpatient psychiatry experienceElectronic medical recordsEthical PracticeCommunicationCritical ThinkingLeadershipTeamwork

Required

Medical degree (MD or DNP) is required

NH medical license is required

Ability to be credentialed in their competency at Concord Hospital is required

Valid DEA certificate with prescriptive authority is required

Valid driver's license and personal vehicle or access to a reasonable alternative is required

Preferred

Experience working in outpatient mental health and inpatient psychiatry

Experience treating patients with diverse clinical profiles and clinical co-morbidities

Experience with electronic medical records

Benefits

Health, dental, and vision

403(b) retirement savings plan with match

Generous paid time off

8 paid holidays

Tuition reimbursement

Company

Riverbend Community Mental Health, Inc.

Founded in 1963, Riverbend Community Mental Health is a private, nonprofit organization providing specialized behavioral health services in central New Hampshire.

Founded in 1963