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Jenner & Block · 3 weeks ago

Sr. Revenue Cycle Manager

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$118K/yr - $180K/yr

Jenner & Block LLP is a law firm with a global reach known for its commitment to justice and community service. The Sr. Revenue Cycle Manager will manage the full revenue cycle, improving client arrangements, billing, and collections while collaborating with finance professionals and serving as a liaison with partners and clients.

Legal

Culture & Values

Responsibilities

Coordinate best-in-class financial services to the firm’s largest clients and the partners who represent those clients

Identify issues within the revenue cycle and implement process improvements

Develop a team of billing coordinators, collections specialists, and client arrangement staff

Act as the client finance Subject Matter Expert to advise Partners on areas of inventory management and make recommendations to improve financial performance and client service concerning the pricing, billing, and collections processes

Drive process improvement and transformation efforts within the Finance function through ownership of the client dashboard

Promote a culture of accountability, client service excellence, and continuous improvement

Ensure written documentation of all client management processes associated with managing client requirements compliance is up-to-date and organized in an audit-ready state

Prioritize clear, accurate and effective communication with partners, clients, and other business leaders and effectively resolve issues with clients and partners, in order to ensure accurate and timely billing is possible

Monitor AR balances and aging, along with client payments against WIP to identify areas of concern. Gather write-off documentation and work with Billing Attorneys, Collections, and Finance Leadership to develop and implement strategies to address issues

Create and implement templates and tracking procedures to assist attorneys with monitoring and managing engagements throughout the matter lifecycle, providing reports to management regularly

Clearly communicating analysis, financial metrics, and budget reports to lawyers to ensure success of individual attorneys and the firm overall

Contribute to the development of tools, processes, and procedures to maximize efficiency

Work independently and maintain a level of flexibility with respect to working hours due to deadlines and deliverables in a fast-paced environment

Qualification

Billing processesPricing strategiesClient managementMicrosoft ExcelData presentation softwareCustomer serviceOrganization skillsCommunication skillsAttention to detail

Required

Bachelor's degree in Finance, Accounting, Business Administration, Economics, Data Analytics, or a related field is required

Strong customer service attributes with a result-driven positive attitude

Prior experience with major institutional clients in a law firm or professional services setting

Deep understanding of billing, pricing, Outside Counsel Guidelines, and e-Billing processes and procedures

High proficiency in Microsoft Office Suite, specifically Excel and PowerPoint, is required

Experience with SharePoint, database management, and data presentation software(s)

Strong organization skills with attention to detail and good business judgment, capable of handling sensitive information with appropriate discretion

Excellent oral and written communication skills, demonstrating an ability to explain complex concepts to professionals of different backgrounds with confidence through the development of communication plans for defined stakeholders