DXC Technology · 5 months ago
Claims Analyst - US
USA - TN - NASHVILLE
Full-time
Hybrid
Entry, Mid Level
2+ years expDXC Technology is a company that values strong connections and community. They are seeking a Claims Analyst who will be responsible for processing death claims transactions and providing exceptional customer service while ensuring compliance with company guidelines.
AnalyticsConsultingInformation TechnologyInsurTechOutsourcingSecuritySoftware Engineering
Responsibilities
Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies
Willingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given day
Responsible for the accurate handling and timely execution of any policy worked
Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by Genworth Financial guidelines
Report any potential fraudulent, money laundering, or unethical requests that have been reviewed
Perform other related duties as assigned or required daily
Must provide an elite customer service experience via letters or phone calls made internally or externally
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
Qualification
Required
High School Diploma completed
2+ years of life insurance death claims business experience is mandatory
Death claims full cycle processing experience is mandatory
Working knowledge of life insurance products and applicable policies, procedures, and guidelines
Microsoft Office and MS Teams work experience
Great typing and documenting skills
Empathy, sensibility and high sense or touch are necessary for the type of support we provide to our customers
Inbound/outbound customer service experience, communication skills and phone etiquette are required
Great ability to multitask between client´s applications and DXC systems
Preferred
Bachelor's Degree in relevant field would be preferred
Company
DXC Technology
DXC Technology is an IT and consulting services company that offers insurance software, security, and application development services.
10001+ employees
H1B Sponsorship
DXC Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (78)
2023 (175)
2022 (146)
2021 (123)
2020 (183)
Funding
Current Stage
Public CompanyTotal Funding
$755.01M2025-12-02Post Ipo Debt· $755.01M
2017-04-03IPO
Leadership Team
Raul Fernandez
President and Chief Executive Officer
Kaveri Camire
SVP and Chief Marketing Officer
Recent News
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