Community Association Manager jobs in United States
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Associa · 1 day ago

Community Association Manager

Associa is a leading community management company with over 225 branch offices across North America, dedicated to enhancing the quality of life for nearly five million residents. The Community Association Manager is responsible for overseeing a portfolio of community associations, ensuring effective communication with homeowners and board members, and managing administrative duties to maintain community standards.

AccountingCommunitiesConsultingProperty ManagementReal Estate

Responsibilities

Travel to client associations in order to attend board meetings, perform inspections, conduct walk-throughs and attend community events as needed and per the management agreement
Prepare agendas, update management reports, and compile documents and copies for Board meeting packages
Prepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents
Update homeowner and association information in C3 and shared files
Coordinate and/or oversee inspection of building facilities and/or common area, and arrange appropriate follow up actions as required
Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed
Perform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement
Ensure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc
Review monthly financial reports and ensure management summary is submitted to the association Board of Directors
Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation
Oversee ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary
Monitor corporate and client delinquency rates and collections process for account portfolio
Ensure Board of Directors is aware of legal actions involving the Association
Maintain unit and contract files relating to the operations of the Association
Manage routine and special project vendors including procurement as well as performance evaluation as contracted
Oversee Associa staff as contract provides
Oversee the AP process in accordance with Associa home office processes and procedures
Other duties as assigned
Oversee Associa staff as contract provides
Oversee the AP process in accordance with Associa home office processes and procedures
Other duties as assigned

Qualification

CAM LicenseMicrosoft Office ProficiencyReal EstateConflict Resolution TechniquesProfessional Customer ServiceTime Management SkillsTeam PlayerEffective Communication

Required

CAM LICENSE
Proficiency in Microsoft Office products (Word, Excel, Outlook, etc.)
Knowledge of communities/property/real estate and homeowners associations
Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners
Proficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.)
Proficiency in conflict resolution techniques
Professional customer service skills
Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities
Self-motivated, proactive, detail oriented and a team player
Time management and time critical prioritization skills
Ability to keep workspaces organized and maintained
Ability to interpret verbal and/or written instructions at a proficient level
Ability to self-motivate, be proactive, detail oriented and successfully function as part of a team
Knowledge of company policies, procedures, and forms
Partner with multiple stakeholders, for example assistant community managers, vendors, peers, clients
Must be able to work effectively with others in person and in group setting
Must be able to prioritize, manage time, and meet deadlines
Must be able to communicate effectively and professionally on phone, email, and in-person
Must be able to operate general office equipment (copier, fax, phone systems, etc.)

Preferred

Bachelor's Degree
Community Association Experience

Company

Associa provides management and consultancy services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2008-06-11Private Equity

Leadership Team

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Michelle Johnson
SVP, Chief Information & Transformation Officer
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Debra Warren
VP Learning & Development
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Company data provided by crunchbase