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DHL Global Forwarding · 1 month ago

Regional Sector Head, Technology, MNC North Americas

Newark, NJ

Full-time

Onsite

Director/Executive

$151K/yr - $201K/yr

10+ years exp

DHL Global Forwarding is a global leader in logistics, operating in 220+ countries. As the Regional Sector Head, you will shape the strategy for regional sector development, drive business growth, and lead multiple teams to achieve financial performance goals.

AccountingConsultingFinancial ServicesInformation Technology

No H1B

Responsibilities

Deliver Multi-National Customer (MNC) channel regional sector volume growth and financial performance achievement (GP) against budget goals

Have oversight to and manage the overall performance of all MNC customers within the sector for the region

Drive best-in-class business development, account management and sales activities for sector customers covering MNC (prospects and existing)

Lead multiple teams both directly and indirectly: Lead team of MNC GCMs and RCMs regionally, with focus on team formation, account allocation, team development and overall performance management. Drive organizational development for the sector via succession planning / training / coaching / mentoring activities for MNC GCMs and RCMs

Collaborate with global sector leadership, regional/country M&S management, product teams and other functional areas to successfully deliver profitable growth against agreed budgeted targets

Define, own and communicate the sector strategy in line with overall business strategy, objectives, guidelines and policies for the division

Build best in class sector community within the BU and across the other BU. Share knowledge and receive feedback from the community to enhance sector development

Drive divisional initiatives aligned with sector strategy. Provide input to support network investment opportunities to ensure suitable ROI for the business and the region

Proactively monitor industry intelligence and competitor activities. Communicate key aspects back to the business and consider impact on own divisional strategy

Define sector marketing plan aligned to functional and divisional objectives, determine research priorities. Differentiate marketing plan for different sales channels and sub-sectors

Identify key trends in the sector/ industry, translate & ensure development of innovative solutions together with stakeholders

Benchmark sectors value proposition against operational execution and customer expectations. Engage stakeholders accordingly. Steer innovation across sector

Actively guide the RFQ process and give guidance and support as necessary

Responsible for the management of sector bid calendar. Effectively communicate to the stakeholders both directly and via the commercial leads

Provide input to annual budget process and monitor performance against budget on regular cadence

Provide regional sales collateral to support customer facing sector activities

Support global and regional customer events within own division as well as cross-BU

Drive senior customer engagement (i.e. actively visiting customers)

Develop short to long-term (1-5 years) plans for optimizing the organization, function, or job-family and the talent required to execute strategies

Qualification

Logistics industry experienceSector knowledgeBusiness developmentAccount managementStrategic planningStakeholder engagementMarket analysisCustomer engagementTeam leadership