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Red Ventures · 1 day ago

Senior Analyst, CE | Growth and Transformation

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

$100K/yr - $175K/yr

3+ years exp

Red Ventures is a company that helps millions of people worldwide make life's most important decisions through its diverse portfolio of brands. They are seeking a Senior Analyst for their Growth and Transformation team to optimize user engagement and performance through advanced analytics and audience segmentation.

ContentDigital MediaE-CommerceHigher EducationHome ServicesMedia and EntertainmentPersonal HealthTravel

No H1B

Responsibilities

Operate as an owner utilizing data and a deep understanding of our users to identify areas to optimize and to develop solutions that enhance the experience, user engagement and performance of the site

Lead a team of associates to implement site testing initiatives and user-centric product features to streamline the customer experience and drive value to the business

Work directly with Engineering and Creative teams to define features, communicate tracking requirements, and create a site experience strategy & roadmap to bring your ideas to life

Gain valuable experience leading initiatives transparent to internal executives as well as external stakeholders

Communicate timelines, goals, and performance to diverse audiences, including engineers, content writers, digital designers, fellow analysts, and senior leaders

Building new things that are cool, interesting, at the cutting edge of technology

Drive growth in and contribute to the strategic direction of our RVGT Consumer Experience team

Qualification

Customer ExperienceData AnalysisSQLData VisualizationTeam LeadershipEntrepreneurial MindsetCommunication SkillsOrganizational SkillsMentorship

Required

3+ years of experience with a proven track record of success in meeting performance goals in Customer Experience or Digital Operations

Experience in leading a team and developing talent through coaching, mentorship and direct management

Strong in data manipulation & analysis using Excel

Strong in SQL (Redshift preferred) and data visualization tools (Tableau, Looker, etc)

Strong understanding of statistical significance and robust test analysis

Experience synthesizing data into actionable insights, building product roadmaps, and communicating recommendations to all levels of leadership

Strong team player with ability to communicate effectively across functional teams to drive priorities, anticipate pitfalls, and raise issues before they become project blockers

Excellent organizational and communication skills

Passionate about understanding customer behavior and improving the quality of interactions

Desire to work hands-on in an entrepreneurial, performance-based, analytically driven, and fast-paced environment

Benefits

Health Insurance Coverage (medical, dental, and vision)

Life Insurance

Short and Long-Term Disability Insurance

Flexible Spending Accounts

Paid Time Off

Holiday Pay

401(k) with match

Employee Assistance Program

Paid Parental Bonding Benefit Program

Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.