Oracle · 2 months ago
Director, Data Center Support
Abilene, TX, United States
Full-time
Onsite
Director/Executive
10+ years expOracle is a leading technology company, and they are seeking a Director of Data Center Support to lead and manage teams responsible for the availability of their Cloud Infrastructure in Texas. The role involves overseeing day-to-day operations of data center sites, managing teams, and ensuring service delivery in a 24/7 mission-critical environment.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
No H1B
Responsibilities
Manage the day-to-day operations of all Data Center sites under your area, in a 24/7 mission critical environment
Managing the day to day activities of the data center technicians and managers in multiple locations and data halls in a 24/7 environment
Managing installation, Field Change Orders, and hardware break/fix activities for multiple data center locations in a 24/7 environment
Responsible for ensuring timely delivery of services/tasks to meet project milestones
Working with project managers to guide their actions and provide ‘on-the-ground’ advice / support
Ensuring the quality benchmark is upheld for new sites / regions / deployments and being the gate keeper of this
Driving the delivery of improvements and providing detailed, concrete feedback in project reviews / lesson learned activities
Interacting across functional areas and teams (e.g., Engineering, Build, Site Selection, Business Operations etc.)
Reacting to and managing any incidents that occur, driving resolution and After-Action analysis
Capacity expansions at all scales (rack additions, block additions, white space growth, new sites)
Drive appropriate recruitment in your area at a fast pace, ensuring the employment of high-quality team members with a passion for excellence
Driving a culture of continual improvement and learning throughout everything you do
Qualification
Required
10+ years of experience in a relevant field
Ability to read, write, and speak English
Experience managing diverse teams in a Cloud Data Center environment
Strong people management ability
Deep technical grounding in the physical aspects of IT Service Delivery
Experience managing day-to-day operations in a 24/7 mission critical environment
Experience managing installation, Field Change Orders, and hardware break/fix activities
Ability to ensure timely delivery of services/tasks to meet project milestones
Experience working with project managers to provide support and guidance
Ability to uphold quality benchmarks for new sites/regions/deployments
Experience driving the delivery of improvements and providing feedback in project reviews
Ability to interact across functional areas and teams
Experience managing incidents and driving resolution
Experience with capacity expansions at all scales
Ability to drive recruitment and ensure high-quality team members
Ability to drive a culture of continual improvement and learning
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
HSBC,JPMorgan Chase & Co.Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
2026-02-04
2026-02-04
2026-02-04
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