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Haynes and Boone, LLP · 1 day ago

Research Specialist (Remote)

United States

Full-time

Remote

Mid Level

3+ years exp

Haynes and Boone, LLP is a law firm that values the contributions of its employees in delivering exceptional legal services. The Research Specialist is responsible for providing reference, research, and intelligence assistance to users across all offices, as well as supporting the use of Knowledge Services within the firm.

Consulting

Responsibilities

Perform complete, accurate and timely communications and information delivery to firm and client personnel, and other Knowledge Services users

Provides reference, research and intelligence assistance in support of the various legal and administrative departments throughout the firm

Provide research using traditional print and electronic information resources and tools

Locate information on all types of legal and non-legal subject matter

Coordinate document procurement transactions

Coordinate vendor provided online services training

Assists on technical services and knowledge projects

Partners with management on research and intelligence projects

Administer and support credentials for access and cost recovery for electronic resources and the firm’s electronic resource management service, Onelog

Track requests and record time for work on active matters

Monitor for new research and intelligence sources

Identify and evaluate potential resource acquisitions

Continued development of research techniques and best practices

Provide training and develop support materials for users on knowledge resources and techniques

Support to CRM and marketing database specialists in research and record management

Perform other related tasks and projects as assigned or needed

Qualification

Legal research experienceKnowledge management toolsElectronic research skillsLaw firm softwareData visualization skillsDesktop publishing softwareCustomer service orientationCommunication skillsInterpersonal skillsTeamwork abilityIndependent work ability

Required

Should possess a basic understanding of the practice of law with an extensive knowledge of sources and methods used in law, business, economics, and the social sciences; and have a detailed understanding of the various electronic resources available in these areas

3+ years research experience in a legal or corporate setting

Strong electronic research skills, including but not limited to, the use of LexisNexis, Westlaw, public records databases, and the Internet

Proficiency in multiple standard office applications especially MS Excel

Good communication and interpersonal skills, and a highly developed customer service orientation

Ability to work independently and as a team member in a fast-paced environment

Preferred

Experience working with law firm software is preferred (including LexisNexis InterAction, Foundation, DeskSite, intranet/portal technologies, and knowledge management tools (CMS, DMS).)

Experience in the administration of database technologies a plus

Data visualization skills and experience with desktop publishing software a plus

Experience using enterprise or research specific generative AI solutions

An M.L.S., M.L.I.S., M.I.S., or equivalent degree from an American Library Association-accredited school is preferred, although other advanced degrees will be considered supplemented with real-world experience providing research and/or intelligence support in a law firm setting