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CharterUP · 16 hours ago

Client Solutions Partner (Sales) - January Class

United States

Full-time

Remote

Mid Level

$56K/yr - $112K/yr

3+ years exp

CharterUP is transforming the group transportation industry with innovative SaaS software. The Client Solutions Partner role involves managing customer interactions, driving revenue through inbound and outbound sales, and ensuring a high-quality booking experience for clients.

MarketplaceTransportationTravel

Growth Opportunities

Responsibilities

Hit and exceed every metric. Own performance against conversion rates, revenue targets, outbound and inbound activity, repeat bookings, and overall account growth

Manage a high volume of inbound leads while driving outbound reactivation and expansion efforts to capture repeat and new business

Leverage CharterUP’s proprietary marketplace technology to create tailored, accurate trip quotes that minimize friction in the booking process

Execute disciplined call patterns to maintain conversion velocity and follow-up consistency

Build urgency, rapport, and trust in every interaction, closing decisively through confident communication and assumptive sales techniques

Drive repeat business by identifying high-value accounts, expanding relationships over time, and turning one-time bookings into repeat relationships

Apply call control, objection handling, and active listening to diagnose customer needs and drive efficient bookings

Escalate only when needed, solve problems directly, and push through roadblocks to deliver outcomes

Use sound judgment and data to decide where to focus for highest yield

Detect and stop low-value activity early to protect revenue through commercial acumen

Maintain complete accuracy in quoting, CRM updates, and call documentation, ensuring operational precision across systems including Salesforce, Outreach, G-Suite, Slack, and proprietary tools

Collaborate with peers and leadership on post-mortems and performance reviews to refine tactics and improve execution

Qualification

Sales experienceAccount managementCRM proficiencyAnalytical skillsCommunication skillsTeam collaborationProblem-solvingTime management

Required

3+ years of experience in sales, account management, or hybrid revenue roles, consistently exceeding performance goals

Demonstrated ability to manage and grow a book of business, expanding spend, deepening relationships, and driving retention

Proven success balancing high-volume inbound response with targeted outbound prospecting and account development

Skilled in navigating multi-contact organizations and identifying new opportunities within existing accounts

Expert communicator with mastery in objection handling, urgency creation, and assumptive closing across varied customer types

Proficient in CRM and sales enablement tools (Salesforce, Outreach, G-Suite, Slack), ensuring disciplined follow-up and accurate documentation

Analytical and data-driven, using performance metrics and conversion insights to guide activity and optimize revenue outcomes

Comfortable owning end-to-end client relationships from quote generation to post-trip follow-up, feedback, and repeat engagement

History of competitive achievement or performance-based success in athletics, startups, or other quota-driven environments

Benefits

Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states.

Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards.

Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country.

Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available.

Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together.

Referral Rewards: Earn bonuses for bringing top talent to the team.

Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.

Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running.