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Canon Financial Services, Inc. · 1 month ago

Trainer/Course Development (Technical/Semiconductor)

US-CA-San Jose

Full-time

Hybrid

Mid Level

$69K/yr - $104K/yr

3+ years exp

Canon U.S.A., Inc. is a leading provider of digital imaging solutions. The role involves developing and delivering training on industrial products, specifically photolithography equipment, while partnering with customers and internal teams to ensure effective training and equipment maintenance.

BankingFinancial Services

No H1B

Responsibilities

Conduct user training on Photolithography products both in-house and at customer sites

Provide classroom and laboratory training for internal and external customer training courses that includes but not limited to operation, preventive maintenance, application, and installation aspects of Canon photolithography equipment

Develop new internal and external technical materials

Revise existing internal and external technical materials to ensure technical materials are current and accurate

Verify accuracy of technical procedures to support field service technicians and customer needs

Provide detailed presentations on technical topics

Responsible for operation, and maintenance of the training facilities and training equipment and preparation of the instructional site in the San Jose facility

Participate in discussion groups as needed, to share technical information and improve technical knowledge of less experienced colleagues

Contact customers to discuss training needs and acquire feedback from customers on current training programs and systems

Qualification

Photolithography equipmentTechnical trainingSemiconductor equipmentTechnical material developmentWordExcelPowerPointCustomer feedback acquisitionPresentation skills

Required

Requires a Bachelor's degree in a relevant technical field or equivalent experience and 3-5 years of related work experience

Semiconductor equipment, maintenance knowledge preferred, photolithography equipment knowledge helpful

May require up to 50% travel within the US (valid driver's license and acceptable driving record necessary). Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policies

Ability to work flexible shifts

Proficiency with Word, Excel, and PowerPoint

Conduct user training on Photolithography products both in-house and at customer sites

Develop new internal and external technical materials

Revise existing internal and external technical materials to ensure technical materials are current and accurate

Verify accuracy of technical procedures to support field service technicians and customer needs

Provide detailed presentations on technical topics

Responsible for operation, and maintenance of the training facilities and training equipment and preparation of the instructional site in the San Jose facility

Participate in discussion groups as needed, to share technical information and improve technical knowledge of less experienced colleagues

Contact customers to discuss training needs and acquire feedback from customers on current training programs and systems

Preferred

Semiconductor equipment, maintenance knowledge preferred, photolithography equipment knowledge helpful

Prior experience as a technical trainer preferred

Benefits

Employee referral bonus

Employee discounts

"Dress for Your Day" attire program (casual is welcome, based on your job function)

Volunteer opportunities to give back to our local community

Swag! A Canon welcome kit and official merch you can’t get anywhere else

Medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.