Siemens Healthineers · 3 months ago
Senior Technical Process Engineer
PUN MIC T 4
Full-time
Hybrid
Mid, Senior Level
3+ years expSiemens Healthineers is a leader in medical technology, dedicated to pioneering breakthroughs in healthcare. They are seeking a Senior Technical Process Engineer to configure core systems for technological processes based on customer performance requirements and manage security event management.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
Performance and Security Event Management
Knowledge of network technologies (protocols, design concepts, access control)
Knowledge of security technologies (encryption, data protection, design, privilege access, etc.)
Incident Management (including participation in Major Incident Management if/as needed)
Monitoring systems for escalated issues
Report to proper teams and drive process/product issues to resolution
Incident Management process for partners and products from third parties
Problem & Root Cause Analysis
Change Management
Continuous Improvement
Drive Problem Management/Root Cause Analysis and continual improvement of products and processes
Proactively communicate & collaborate with Varian HQ and Field Operations Management related to work at hand (Escalations, Process Performance, etc.)
Ensure Configuration Items (CIs) are identified, accounted for, reported, verified, and audited
Manage and support necessary application & database with help of the developers
Monitor, measure, report, and review current performance of services and components in the enterprise IT environment and ensure IT capacity meets business needs
Define an end-to-end provisioning process facilitating automation wherever possible
Enforce the information security procedures & compliance across IT systems & services
Qualification
Required
Formal studies and/or certification in the field of Information Technology
3-9 years of experience in a Network Operations Center (NOC) environment
Strong troubleshooting skills across a variety of technologies
Superior written, oral, and presentation skills
Strong Analytical skills with attention to detail
Embody a 'Whatever it takes' attitude toward Customer Satisfaction and Delight
Shift Work Schedule Required
Strong knowledge of the ITIL Framework
Strong skills in performing troubleshooting of environments like MS SQL databases and Citrix Virtual Apps and Desktops
Experience with PowerShell or a similar scripting tool
Experience with securing both online and on-premises infrastructures
Prior experience analyzing or responding to security events and incidents
Assist with reviewing, deploying, and implementing security monitoring tools
Continuously improves security, compliance, and availability
Implement and monitor security measures for the protection of computer systems, networks, and information
Identifies opportunities and executes plans to improve workflow and understands and quantifies the business impacts of those improvements for communication to management
Responds to information security-related questions and inquiries using established information security tools and procedures
Experience within the medical or healthcare field
Experience with a ticketing tool
Ability to lead and mentor others
Experience with remote monitoring technologies (ex., Dynatrace, SolarWinds, Azure Monitoring)
Proficient in utilizing business tools such as email, Microsoft Word, Excel, and PowerPoint
Meets all Vendor Credentialing requirements necessary to gain VMS client site access as required by local laws
Meet customer-specific credentialing requirements, which may vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN), Criminal background checks, drug screens, Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), Annual TB testing, Healthcare training
Estimated up to 5% Travel for training
Preferred
Certifications: Azure, Citrix, VMWare, ITIL or Network + (Add on advantage)
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
10001+ employees
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Enno Nehrbass
SVP / Head of Strategy & Collaboration Mgmt Diagnostic Imaging
Sebastian Kronmueller
Vice President, Head of Strategy & Business Development - Laboratory Diagnostics
Recent News
South Africa Today
2026-01-07
Company data provided by crunchbase