Amazon Web Services (AWS) · 21 hours ago
Technical Program Manager, Amazon Connect
Austin, TX
Full-time
Onsite
Mid Level
$127K/yr - $172K/yr
3+ years expAmazon Web Services (AWS) is seeking a Technical Program Manager to join their AWS Solutions organization. The role involves leading a team to design and deliver scalable systems for Amazon Connect, a cloud-based contact center service, while maintaining a focus on customer needs and solving complex engineering challenges.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
Responsibilities
Lead a team to quickly design and deliver systems while maintaining a constant customer focus
Work with design, technical, and business leaders to set strategy and define the product
Drive, track, and report the development effort to leadership and partners
Define the engagement model and manage internal/external dependencies and relationships
Deliver the distributed systems and analytics that will enable AWS to continue changing the software industry by delivering more capabilities to more customers
Qualification
Required
1+ years of technical product or program management experience
2+ years of software development experience
3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred
3+ years of working directly with engineering teams experience
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
H1B Sponsorship
Amazon Web Services (AWS) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
2026-01-25
24-7 Press Release Newswire
2026-01-24
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