RealPage, Inc. · 1 month ago
Service Technician - DFW Area
US-TX-Richardson
Full-time
Onsite
Mid Level
$21.35/hr - $36.35/hrRealPage, Inc. is a company that supports the installation and maintenance of submetering systems for utility consumption. The Service Technician is responsible for delivering exceptional service by diagnosing, installing, repairing, and maintaining utility meter systems in various locations, while also providing training and troubleshooting support.
Document ManagementPaymentsProperty ManagementPropTechSaaSSoftware
Responsibilities
Installs, maintains, tests, troubleshoots and repairs AMR equipment (Tehama, Inovonics, Next Century, Aclara and Cerenti) in the field to ensure optimum usage and quality
Attention to detail and accuracy to record meter data in project management software [MOSS]
Evaluates plumbing, electric and gas needs and takes appropriate steps for installation of equipment
Relies on pre-established guidelines and works independently to perform the functions and duties of the position
Troubleshoot network related issues, including routers and phone lines
Intermediate competency in the functionality of Building Automation Systems, Smart Grid Electronic and HVAC controls, including software engineering and commissioning tools, DDC controllers and field devices
Retrofit large commercial mechanical systems and combine by integrating electronic systems within submetering systems to produce raw meter data to be accurately billed
Manages, implements and/or performs technical product support for equipment that has been installed; a system integration specialist
Communicate consistently in a clear and concise way, and adapt to client-specific needs by providing options/alternative solutions
Organizes data into report formats which can be presented to internal and external clients
Maintain good communication with property staff, responding to questions but also passing concerns to your management or internal client service representatives
Collect any necessary due diligence from the client, including prior biller information and submeter information (typically needed for a retrofit project)
Ability to follow all safe work practices including daily testing and inspection of assigned tools and equipment
Qualification
Required
Experience in installation and maintenance of submetering systems
Ability to diagnose, install, repair and maintain utility meter systems
Attention to detail and accuracy to record meter data in project management software [MOSS]
Ability to evaluate plumbing, electric and gas needs for installation of equipment
Ability to work independently and rely on pre-established guidelines
Ability to troubleshoot network related issues, including routers and phone lines
Intermediate competency in the functionality of Building Automation Systems, Smart Grid Electronic and HVAC controls
Experience with software engineering and commissioning tools, DDC controllers and field devices
Ability to retrofit large commercial mechanical systems and integrate electronic systems within submetering systems
Experience in managing, implementing and/or performing technical product support for installed equipment
Strong communication skills to adapt to client-specific needs and provide options/alternative solutions
Ability to organize data into report formats for presentation to internal and external clients
Ability to maintain good communication with property staff and respond to questions
Ability to collect necessary due diligence from clients, including prior biller information and submeter information
Ability to follow all safe work practices including daily testing and inspection of assigned tools and equipment
Benefits
Health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development opportunities.
Performance-based bonus based on position.
Company
RealPage, Inc.
RealPage is the leading global provider of AI-enabled software platforms to the real estate industry.
Founded in 1998
5001-10000 employees
H1B Sponsorship
RealPage, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (19)
2023 (11)
2022 (11)
2021 (17)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$105.04MKey Investors
Camden PartnersApax Partners
2022-01-13Post Ipo Equity· $18.64M
2020-12-21Acquired
2011-09-15Post Ipo Equity· $6.87M
Leadership Team
Dirk Wakeham
Chief Executive Officer
Steve Winn
Chairman of the Board, President & CEO
Recent News
2026-01-16
bloomberglaw.com
2026-01-16
2026-01-11
Company data provided by crunchbase