Account Manager – Mid-Market jobs in United States
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HG Insights · 1 day ago

Account Manager – Mid-Market

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level

HG Insights is a leader in technology intelligence, providing data-driven insights that help businesses make strategic decisions about technology investments and market opportunities. The mid-level Account Manager will nurture and grow relationships with mid-market customers, serving as the primary point of contact responsible for renewal, satisfaction, and in-year expansion.

AdvertisingAnalyticsBig DataInformation TechnologyLead GenerationSoftware
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Manage a portfolio of mid-market accounts, ensuring a seamless onboarding and consistently high customer satisfaction
Own the post-sale customer lifecycle: onboarding, adoption, retention, renewal, and expansion
Partner with customer stakeholders to understand their goals, uncover new use cases, and drive value realization
Identify and pursue in-year expansion and upsell opportunities through proactive engagement and account planning
Use AI and modern sales/customer success tools to analyze account health, identify signals of risk or opportunity, and prioritize outreach
Develop and execute strategic account plans in collaboration with internal teams (Product, Marketing, Sales)
Act as a customer advocate, bringing feedback to leadership and helping refine our offerings and processes

Qualification

Account managementCustomer relationship growthAI tools proficiencyConsultative skillsCritical thinkingCommunication skillsSaaS experienceB2B tech experienceData industry experienceSelf-directedOrganizational skills

Required

Proven experience managing and growing mid-market customer relationships ($100M–$1B in revenue), ideally with renewals and upsell track record
Ability to deliver against renewal and expansion quotas, with examples of successful account growth
Strong critical thinking, consultative, and communication skills to become a trusted advisor to customers
Comfort with change—able to adapt to new tools, customer needs, and processes quickly
Resourceful, organized, and self-directed, thriving without a rigid playbook
Demonstrated ability to quickly adopt and use AI tools to enhance client engagement, analyze account trends, and drive expansion and retention strategy. You should be able to evaluate new AI features, integrate them naturally, and continuously improve your approach

Preferred

Industry experience in data, SaaS, or B2B tech is helpful but not required

Company

HG Insights

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HG Insights uses advanced data science to provide B2B companies a better way to analyze markets and target prospects.
dateFounded in 2010
location
Santa Barbara, California, USA
people-size51-200 employees
web-link
https://hginsights.com

H1B Sponsorship

HG Insights has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (3)
2021 (6)

Funding

Current Stage
Growth Stage
Total Funding
$18.26M
Key Investors
Riverwood CapitalUpdata PartnersRincon Venture Partners
2021-01-05Private Equity
2016-03-24Series B· $12M
2014-05-06Series A· $2M

Leadership Team

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Rohini Kasturi
CEO & Board Member
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Erwin Lenowitz
Chairman
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Company data provided by crunchbase